Intelligent CIO Africa Issue 14 | Page 53

////////////////////////////////////////////////////////////////////////// FEATURE: IT INTEGRATION WE KNEW WE NEEDED A WAREHOUSE MANAGEMENT SYSTEM THAT WAS FLEXIBLE ENOUGH TO MEET OUR SPECIFIC NEEDS, BUT ROBUST ENOUGH TO ALLOW US TO MEET OUR TARGETS FOR ACCURACY AND SPEED AND SUPPORT A BUSINESS THAT WAS GROWING RAPIDLY. that the warehouse is correctly set up to support operational efficiency. It is important to understand that hundreds of orders are coming in daily; on each order there are many individual lines making the consolidation of efficient picking very complex. For example, if one additional minute per item is introduced to a situation where thousands of items are being picked per day, costs escalate significantly. The warehouse can be extremely busy with more than 7,000 lines a day that must www.intelligentcio.com be picked, checked and dispatched. This painstaking attention to detail must, of course, be combined with the business need for efficiency and speed. Compliance The legal constraints around getting the right product to the right place at the right time are even more crucial in the pharmaceutical industry where we are dealing with expiry dates, scheduled medicines and quarantined medicines from overseas. Steve Mallaby, CEO of Cquential Solutions INTELLIGENTCIO 53