Intelligent CIO Africa Issue 13 | Page 52

FEATURE: DOCUMENT MANAGEMENT //////////////////////////////////////////////////////////////////// Remember that large plastic box that occupied a huge space in the corner of your office? All it did was print documents and nothing more. Now leading vendors offer advanced printing solutions that incorporate state-of-the- art features bringing high- levels of functionality to your fingertips. A t one time printers just printed; that’s all they did. Now in the age of the internet connectivity and ubiquitous cloud services they do much more. They are nothing less than another powerful device with a range of highly specialist functions, that meet the expectations of customers that have been transformed with the development of digital technology. Printers play a crucial role in the digital workplace and nowadays they offer apps, true mobile access and increased security. We asked Pui-Chi Li, Head of Marketing, Xerox MEA, about the latest developments in the sector. How is the role of printers changing in today digital environment? While at first the printing industry may seem to be at odds with the exponential growth of digitisation, it is in fact an essential part of the office ecosystem. Developments have meant that we have not only embraced this trend, we have looked at how we can help our customers to face the challenge of digitisation in their own business. Xerox commissioned a study of 600 IT decision- makers and influencers, the desire to transform to a digital rather than paper- based enterprise is clear and strong but, for most, it is still out of reach. By implementing ever-smarter tool sets on devices to help streamline work processes, offering apps, which allow truly mobile access, increased security and analytics, optimised workflow; printers continue to play a key role in the digital environment. Have printers moved away from being devices to becoming workplace assistants? Yes they have, Xerox for example introduced 29 new ConnectKey®-enabled printers and multifunction devices that transform traditional printing devices into smart, connected workplace assistants. The ConnectKey printers and multifunction devices are cloud ready with one-touch access to the cloud services like Dropbox, Google Drive or Office 365. They are also mobile friendly, making the job of printing from your mobile devices quick and easy. How is the role of the printer changing from being just a machine to a connected device? How the humble printer has become your personal assistant 52 INTELLIGENTCIO www.intelligentcio.com