FEATURE: MOBILE DEVICE MANAGEMENT
desktop interfaces and software differ so
significantly that organisations struggle to
deliver a consistent end user experience.
All too often, employees face a frustrating
process of familiarising themselves with
multiple ways of accessing their work
applications, because it can greatly differ
across their phone and laptop devices.
Furthermore, the proliferation of devices
and operating systems poses an ongoing
challenge to IT teams.
IT is under relentless pressure to support
Windows 10 and Mac laptops, Chromebook
notebooks, and Android and iOS mobile
devices, and to change configurations and
settings fast enough to keep pace with
every new device or software release. The
more types of devices IT needs to support,
the greater the pressure grows. IT has
traditionally used one set of tools to manage
///////////////////////////////////////////////////////////////
BY LOOKING BEYOND KNOWLEDGE
WORKERS TO ANY DEVICE USED BY
ANY EMPLOYEE, ORGANISATIONS CAN
KEEP AN EVEN CLOSER EYE ON THEIR
OVERALL OPERATIONS.
mobile devices and another to manage
laptops and desktops. IT needs yet more tools
to manage legacy devices, virtual endpoints,
wearables, IoT devices and sensors, and
so forth. At best, the resulting silos lead to
costly, time-consuming duplications of effort.
At worst, they create risky inconsistencies
and gaps in configurations and security
policies. Increasingly, companies are pushing
the boundaries of device management
by extending UEM (Unified Endpoint
Management) to include other devices,
such as vending machines, information
kiosks, smart glasses and ruggedised devices
for fieldwork and factory floors. By looking
beyond knowledge workers to any device used
by any employee, organisations can keep an
even closer eye on their overall operations. n
INCREASINGLY, COMPANIES
ARE PUSHING THE
BOUNDARIES OF DEVICE
MANAGEMENT BY
EXTENDING UEM TO
INCLUDE OTHER DEVICES.
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