Intelligent CIO Africa Issue 12 | Page 41

/////////////////////////////////////////////////////////////// FEATURE: MOBILE DEVICE MANAGEMENT file. These shared images eliminate the need to download shared content, and enforce read-only permissions. Q How does VMware AirWatch ensure employee privacy? With AirWatch MDM, you can ensure the privacy of personal data by creating customised privacy policies that do not collect personal data based on the device ownership type. In addition, you can define granular privacy settings to disable the collection of the personally identifiable information and disallow certain remote actions to employee-owned devices to ensure employee privacy. You must inform your end users about how their data is collected and stored when they enrol into AirWatch. A A privacy notice informs your end users about what data you collect from their devices based on their device type, deployment type, and ownership type. Privacy notices are automatically delivered based on the organisation group and device ownership of the device connecting. Q What is the uptake of MDM solutions like in Africa? There has been an upsurge in the adoption of VMware Airwatch or Workspace One powered by Airwatch in sub- Saharan Africa. VMware’s Workspace One vision of Unified Endpoint Management coupled with Identity management is resonating with enterprise customers and even in the SMB space. Customers want Workspace One to replace competitors siloed solutions in favour of a single platform delivering a great experience of any app to any device. A There is very little resistance in the adoption of MDM/EMM solutions from a corporate- owned device point of view where the device is supplied and fully managed by the employer, however, it is a different story when it comes to the BYOD (bring your own device) use cases. End users or employees are still concerned around privacy. VMware takes this concern seriously and ensures that we cater for privacy policies within our Unified Endpoint Management solutions to USING THE AIRWATCH CONTENT GATEWAY WITH VMWARE CONTENT LOCKER ALLOWS YOU TO PROVIDE UNMATCHED LEVELS OF ACCESS TO YOUR CORPORATE CONTENT WITHOUT SACRIFICING SECURITY. stores in the cloud by default. In some use cases, storing certain types of content in the cloud poses a security risk; Remote File Storage can be used to store Personal Content in a dedicated on-premise location. • Content Rendering Engine The Content Rendering Engine (CRE) integrates with Remote File Storage to secure shared Personal Content. When an end user shares Personal Content from the Self-Service Portal, CRE converts the shared content into a rendered image of the source www.intelligentcio.com You may choose to display a privacy notice for each ownership type: employee-owned, corporate-dedicated, corporate-shared, and unknown. Device Profiles are the primary means by which you can manage devices. They represent the settings that, when combined with compliance policies, help you enforce corporate rules and procedures. Create profiles for each platform type then configure a payload, which consists of the individual settings you configure for each platform type. ensure that the end user can be put at ease when privacy concerns are an issue. Q What do you foresee for the future of MDM? Let’s face it, mobile operating systems are on the rise and allowing more work to be done on smartphones, but PCs are not going away and are still a preferred choice for many knowledge worker tasks. To make things worse, the mobile and A INTELLIGENTCIO 41