Insurance and Robotic Process Automation (RPA) Robotic_Process_Automation_RPA_in_Insurance__UiPat | Page 6

At the same time, it is important to
keep in mind that the RPA journey
relies on the close collaboration
between the Business and the IT sides
of a company. Choosing the right
team to be in charge of implementing
RPA within the enterprise is also
crucial. This team of experts is
responsible for aligning the
automation project with the
company’s strategic direction, making
sure that the project is accepted
within the organization, and setting a
budget for implementing RPA.
Ultimately, there are four main steps
any organization has to go through
on this journey:
▪ the proof of concept that proves if
RPA can be successful or not,
determines the implementation
model and what partners are better
suited for the project;
▪ the pilot in which an automated
process runs into production for the
first time;
▪ the ramp up, which sets best
practices, identifies more
opportunities for automation and
grows the team of experts;
▪ RPA institutionalization within the
entire company, the stage where
RPA is embedded at scale in the
organization and functions
sustainably.
The UiPath Enterprise Platform stands
out from other providers’ solutions
through a range of performance
drivers. For capability, the Platform
enables automation of a large variety
of processes across any environment.
UiPath is a truly agnostic system that
works with any technology, from SAP
to Citrix and anything in between. It
delivers intelligent automation
through language detection,
extraction of unstructured data, and
Insurance in the age of intelligent automation - 6
sentiment analysis with the help of
integrated ABBYY cognitive and OCR
services.
Claims processes are where RPA can
make a clear difference. UiPath robots
employing OCR are able to “read”
hand filled forms, recognize the
information, extract what is necessary,
match it, perform validation and
revalidation in insurers’ databases.
This is a machine learning tool, that
allows robots to classify data per
keywords, types and any other type of
pre-determined labeling.
Security will continue to be a
sensitive subject, but the UiPath
Platform, with its Orchestrator, Studio,
and Robot, can handle it successfully.
The robots can automate under
locked screen for complete privacy,
with role-based access to authorized
users. With integrated powerful data
analytics capabilities offered through
Kibana and Elasticsearch, every
action any robot performs, every user
decision and change is tracked in real
time and logged centrally on the
server to provide full visibility into
process execution and operational
statistics.
The platform is equipped with full
audit logs, delivering analytics of any
type of anomaly in robots and human
employees equally, to ensure
processes are fully compliant. For
example, in the HR departments of
insurance companies, robots can be
set up to monitor users and perform
ad-hoc surveys that determine if
procedures have been thoroughly
followed. The robots then create
reports and analysis for company
executives, which allow them to take
appropriate measures for a better
employee compliance.