5. Email Autoresponder Software
Email Optin Builder - Use InstaSUITE List Builder’s optin code to build your list.
Easy Import of All Your Lists - Import your list and mail it instantly without waiting for
approvals.
Mail Multiple Lists - Ability to send out a single mail to multiple list at the same time.
Email Automation Sequences & Scheduling - Type in your emails and send them
instantly, or if you want schedule them to send them later. InstaSUITE supports and
lists all the time zones, so you’ll be able to mail out for any time zone you want correctly.
Click & Open Rate Reports - Show you a report detailing how many people have
opened your mail and how many have clicked from your email to the URLs you put in.
6. Blogging Platform
InstaSUITE has a built-in blog so you can share your message and grow your list with
no other blogging platform needed.
7. Help Center
Works with Email - Add email forwarding or your POP3 settings and your customers
won't ever have to login.
Knowledge Base - Easily create knowledge base to help customers help themselves - a
self service experience that improves customer satisfaction and reduces support
request.
Customizable Templates - You can change the look and feel of the Help Center, such
as you can change the logo, colors, headlines and subheadlines to make your Help
Center follow your company's branding guidelines.
'One-Click' Responses - Getting common questions? Use a canned response or create
a knowledge base article to save you time.
Create Customer Notes - In customer notes for future reference all of the notes are
private, so that customers do not see.
View Customer History- At a glance, see the ticket history for each customer. Simply
click on a past ticket to view it.
Ticket Tags - Tags your ticket so you can find them quickly later on.
Assign or Move Tickets - Assign the ticket to another agent or department by selecting
from the drop-down.