Inspiring Lives Magazine Summer 2016: Issue 1 | Page 46

PROVEN STRATEGIES TO CLOSE THE DEAL By Kristie Knights, LPC W hat is rapport? Let’s start with a definition: Rapport is the ability to connect to another person intimately for the purpose of establishing either a personal or professional relationship. It is the capacity to build trust by way of a connection with another. 46 INSPIRING LIVES SUMMER 2016 Rapport relays to the other person that you are in sync with their needs and desires. This definition will be our working definition through- out this article as I delve into the following topics. 1. The Importance of Rapport 2. How to Establish Rapport 3. Utilizing Rapport to Close a Deal