Inspire Magazine 2019 Issue 1 | Page 37

Canstar Blue focuses on customer satisfaction ratings and reviews by conducting surveys and collating data to help consumers make better informed decisions about their purchases. This award was rested on the results of a variety of factors including overall customer satisfaction (which largely determines the award), effectiveness, taste, value for money, texture and variety of flavours. Canstar Blue commissions respected professional market research companies such as Qualtrics, Colmar Brunton and Bulk Nutrients soared ahead of last year’s winners and international heavyweight Optimum Nutrition by receiving a The proud Bulk Nutrients management team receiving the award! Iview to ask average Australians about their experiences with purchased products or services. 5-star rating for value for money, variety of flavours, texture, effectiveness and overall satisfaction! At Canstar Blue over 120 categories have been researched, more than 42,000 surveys completed and 900+ brand products rated. The biggest driver of customer satisfaction here at Bulk Nutrients? Effectiveness! Our products work as promised and help individuals like you reach your goals. Canstar Blue have seen huge growth over the past few years and expects to see more than four million users visit to the Canstar Blue website in 2019. So which award did Bulk Nutrients win? We were awarded No.1 for Customer Satisfaction for Protein Supplements in 2018! The Canstar Blue process of ranking brands and products So, you’re probably wondering ‘How do Canstar Blue determine a winner?’ Let us explain. Basically the star ratings each brand receives determine the overall winners of each category. The star ratings are awarded as per the feedback provided by consumers through surveys.