Insights Success The 10 Most Admired Medical Device Companies in De | Page 31

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Our ability to build strong
relationships with our
customers and serve them
through a constant supply
of quality and innovative
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products differentiate us
from the market
AHU controlled and air-conditioned. Certain processes take
place in class 100 and class 10,000 rooms and therefore
have stringent environmental controls. The qualities of the
products are maintained by employing rigorous quality
checks at several stages, and the sterility is validated with
the help of an exhaustive microbiology laboratory.
There are several patented products that GESCO has
innovated and manufactured. The company has collaborated
with some of the biggest names in the Neurosurgical and
Orthopaedic specialties from across the globe. Products
such as GAAS, a Spinal product, and Halifax Nail, an
Orthopaedic Products are highly acclaimed innovations of
GESCO accepted by the industry.
“We believe in investing in the best equipment the world
has to offer. We have highly advanced capital machinery
from Switzerland, Germany, Japan and USA. With the help
of our exhaustive Quality Management System and
infrastructure, we can handle any stringent regulatory
requirements from around the world. We have had recent
successful audits for the US FDA, ISO 13485 and CE just
to name a few,” assured Samuel Williams.
Our Secret Sauce for Success is a Very Strong Team,
says Samuel Williams George
“A growing team should have the hunger for continuous
learning to understand the market trends and the ability to
work as a team. This will help us deliver the most value to
our customers. The team should have qualified Bio-Medical
Engineers with experience who can take from concept to
product,” says Samuel Williams. GESCO has over 350
employees, and has marketing offices in 15 cities, an
| December 2017 |
exhaustive dealer network in the country and also has its
presence in over 30 countries.
The CEO, Mr. Samuel George’s vision is to diversify
further thereby adding, even more, value to all stakeholders.
New divisions in niche markets such as Natural Remedies
and Biologics are a testament to his vision.
The Smart Solution Provider for a Smart Planet
“We always keep the value of our customers. Each
customer is unique to us and makes strong bonds with each
of them. Hence we manufacture unique products for
specific customers. We always consider our customer
database as precious, and we strive hard continuously to
satisfy their needs. We have customers who are in business
relation with us for more than 30 years. We always keep
customer satisfaction, customer desired manufacturing and
being customer-centric as our key elements and we also
strongly believe that this leads us to the success,” assures
Samuel Williams.
GESCO’s Continuous Medical Education (CME) about
their existing and new products in regular frequency
enables them to update their existing customers and build a
new customer base.
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