Insights Success The 10 Best E-Healthcare Solution Provider Compani | Page 45

Expert’s Insight with smart minds and enthusiastic individuals who are always striving to make the best of everything given to them. Or “Hustling” as we like to call it. In the past few years, due to the enthusiasm that technology has inspired, we have seen huge behavioral changes in the way we access multiple services. Earlier we used to stand in long queues to pay electricity bills, take time out to walk to the store to shop for necessities, book cabs a day in advance, run to the bank for transactions, and stand in queues to book train tickets. Today, it is a common practice to recharge phones, pay for utilities, order clothes online, make transfers, and all of this using just a smartphone device. 10 years ago if someone would have told, you would a get a cab in 2 minutes by just a few clicks on your phone, it would have been hard to believe. Today, it is an accepted reality; such is the power of technology and this said technology is penetrating into all domains including healthcare. Healthcare is an important domain in which technology is crucial to meet the rising health needs of the country. but the poor infrastructure and the lack of skilled staff makes it difficult for people to avail these services. A lot more needs to be done and that is where technology can help. Moreover, at the pace at which the country’s population is growing, we would need twice the number of doctors that we have already in order to meet the WHO standard. Startups like DocsApp, are working hard towards making high quality healthcare accessible to the masses. indicator of the world that we are going to see where patients will primarily access doctor online and meet physically only when absolutely necessary. For countries like the US and China, healthcare is primarily driven by Insurance companies and the State. On the contrary, in India people have the liberty to choose their preferred medical care because a majority of the population, 85% approximately, pay for their medical consultations right Today, we are a tech savvy generation; out of their own pockets. That being we like to be served quickly, we cannot said, new and innovative ideas will be even wait to think, we just Google it! welcomed as it serves a dual purpose; From going to our mom’s kitchen for a infrastructure costs of offline medical home remedy when we were down care will be brought down drastically with the flu, we’ve evolved to which will make doctors will also be searching for online solutions. able to serve patients beyond any According to statistics, 5% of the geographical limits and consultations Google search keywords are related to will be cost effective. health and medical conditions. There has been a paradigm shift, people are In the future, geographical constraints comfortable with talking to doctors will be a thing of the past. As the online, and it is more convenient for access to high-speed internet is the people to seek virtual help for all increasing, video consultation is health issues and ailments. The becoming seamless and convenient. younger generations in 20-40 age We wouldn’t be surprised if VR brackets are looking online for doctor consultations would become a real consultations, medicine delivery and Anecdotal reports suggest that a thing in the years to come. whopping 700 million people have no getting labs test done at home and the like. access to specialist doctors in India, The changing behavior of the young 80% of the population live in rural populace combined with the strong areas of the country and have minimal The future hospitals as I see will be 70 need for innovative solutions is how % online and 30% offline. People or no access at all to primary we can solve the mammoth healthcare would get their OPD (Outpatient healthcare. The most shocking fact of issues in the country. Online healthcare Department) consultations done easily solutions will be the only and preferred the matter is that 90% of specialist doctors practice in the top cities of the over the mobile and consult the doctor option in the days to come. The country, whereas 90% of the demand is via video chat. At junctures where a internet has democratized multiple from people residing in places outside physical examination is mandatory by industries like travel, music, retail etc. the doctor, they would visit the hospital The impact in healthcare domain is tier 1 and tier 2 cities. There is huge after which they would further follow- truly waiting to unfold in the next 10 mismatch in patient demand and up with the doctor online. Primarily, supply of doctors. years. Better IOT devices for vitals procedures and surgeries would tracking, cloud software, AI helping continue to happen at the offline Even though central and state doctors in diagnosis, are all happening hospitals. What we see at DocsApp governments have initiated various as we speak. DocsApp and other today is that we provide specialist universal healthcare programs, online health solutions are rightly doctor consultation for more than 1500 positioned to transform the future of successful implementation of such patients a day, which is higher than any the Indian healthcare system. schemes is still a distant dream. Government hospitals offer treatments, other offline hosp ital. This is an December 2017 43