Insights Success The 10 Best E-Healthcare Solution Provider Compani | Page 29

all targeted to improve the relationship
between patient and provider.
The Pillars of Navia Life Care
Kunal Kishore Dhawan, Gaurav
Gupta and Shourjo Banerjee are the
Founders of Navia Life Care.
Together they initiated the company
with an aim to improve the lives of
people through innovative products
and services.
Kunal holds a Graduation and Post-
Graduation in the fields of Life
Sciences and Business Management
from University of Delhi and Carnegie
Mellon University, respectively. He has
worked in the healthcare and life
sciences industry for the last 8 years.
Gaurav is a MBA from Indian School
of Business and a Biotech Engineer
from NSIT, Delhi. He has an extensive
experience in running clean-tech,
chemical and social impact businesses,
and specializes in Strategy, Business
Development and Marketing.
Shourjo is a Computer Science
Engineer from University of
Wisconsin-Madison, USA, after which
he gained experience in Software
engineering at Freescale
Semiconductors. He is passionate
about technology and even has a patent
on network architecture to his name.
Collectively they intend to provide
simple tools enabling better
management of a person’s health in the
most convenient way.
A Rousing Expedition
“The biggest challenge that any startup
faces is to generate revenue, i.e. the
ability to attract paying customers. As
December 2017
a new company, credibility is often
lacking, so most companies resort to
giving their service or product for free,
which anchors the customer further,”
shares Kunal.
Additionally, finding and retaining
good talent was also a huge challenge
Navia Life Care faced. Fortunately,
most of their core team was stuck with
them for over a year, and helped them
build the complete product, but
attracting them to the company and
further incentivizing them to stay, was
a mammoth task. Every startup, if done
properly, struggles with finances. And
as a Founder, Kunal had to put in his
personal savings and run the business
until an external financer pitched in.
While working with medical providers,
Navia Life Care understood the key
problems faced by them in their
functioning, and attempted to solve
them using technology. Their key focus
areas are improvement in health
outcomes, increasing patient
compliance, enable monitoring, and
management of patient health records
amongst others. By implementing their
solutions, medical providers can gain
patient loyalty, improve brand
recognition, enhance quality of care
and all in all, add to their revenues.
“Entrepreneurship is a hard journey,
sometimes lonely, and full of ups and
downs,” says Kunal. Thus, he advises
the aspiring entrepreneurs to be
prepared for such circumstances. If
they are in it for the labels or think of it
as a “get-rich-quick” scheme, then they
are in for a rude shock. Grit,
perseverance, and determination, along
with the willingness to accept mistakes
and be adaptable are the key lessons to
be learnt.
Distinctive Offerings
Navia Life Care prides itself for
working towards solving the problems
that are faced by patients and providers
alike, through innovative use of
technology. They have a product suite,
with different offerings for different
kinds of clients.
For doctors and clinics, they have two
offerings; Navia Ace and Navia Ace
Plus. Navia Ace is an end-to-end clinic
management and patient engagement
software that connects to a patient-
facing mobile application. Some of the
key USPs of this includes a fully-
integrated web-based CMS, a timeline
feature that helps doctors to visualize
and gauge the patient’s progress,
linkage to patient compliance trends,
analytics and much more. More
importantly, it is the most affordable
CMS currently in the market. In Navia
Ace Plus, providers also receive a
white-labeled app for their practice
which they can give to their patients
and have a direct touch point with
them at all times. Their offering for
hospitals is Navia Pro, a highly
customizable and flexible patient
engagement platform, which is white-
labeled, and tailor-made to fit the needs
of the provider.
Upcoming Ventures
Navia Life Care is continuously
working on improving their offerings
for both patients and providers. Some
of their interesting upcoming projects
include specialty-driven product
platforms, A.I. powered analytics and
recommendation engine for doctors
and hospitals, smart prescriptions and
much more.
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