Insights Success The 10 Best E-Healthcare Solution Provider Compani | Page 19

Interview with Insights Success
Indian Health Organisation:
Introducing the new
Advancement of Telemedicine in the
Arena of e-Healthcare
H
ealth sector are now actively
building upon their national
foundations for e-Health to
deliver public health and health
services in a more strategic and
integrated manner. e-Health can reduce
health inequalities and help to
modernize national health information
systems and services. It has become a
key asset for accessing health
information and services, as well as
improving how health information is
gathered, managed and used. The
prevalence of e-Health is growing in
India and many programmers are
maturing into established national
services, indicating Member States’
commitment to e-Health organization.
Keeping the inclusive advanced e-
Healthcare solution industry in the
mind, Indian Health Organisation
(IHO), a premier, innovative company,
delivers ‘vHealth by Aetna’, and an
end-to-end primary care service
towards their clients. Moreover, the
organization has introduced benefits of
telemedicine in the arena of e-
Healthcare sector.
In an interview with Insights Success,
Manasije Mishra, Managing
Director of the Indian Health
Organisation gave some insightful
answers highlighting the influence of
smart technologies which help
industries to invent diverse ways of
advance supports and solutions in the
field of e-Healthcare.
December 2017
1) Kindly brief us about your
company and share what kind of e-
Healthcare Solutions and services
Indian Health Organization
provides?
Indian Health Organization is one of
India’s leading primary healthcare
companies. It is a 100% subsidiary of
Aetna, a Fortune 100 world leader in
providing healthcare benefits. Focused
on making quality healthcare
accessible in India, IHO offers
‘vHealth by Aetna’, and an end-to-end
primary care service. At its heart are
IHO's own doctors based in a state of
the art telemedicine center. They are
supported by 16,500 clinicians in its
medical partner network which
includes dentists, diagnostic centers,
specialist doctors, medical centers,
hospitals & pharmacies. With this
ecosystem, IHO organizes blood tests
and medicine delivery at patient's
residence and refer them to appropriate
specialists for consultation in their
vicinity at a discounted fee.
‘vHealth by Aetna’, in clinical
partnership with a Swiss market leader,
Medgate A.G, brings telemedicine
trained doctors close to masses without
compromising on quality. For any
health problem, be it a chronic disease
or ailment, vHealth’s in-house doctors
can be reached through a toll-free
number or through its newly launched
mobile app for voice and video
consultation.
1. Doctors, on an average, spend 20 to
30 minutes on each consultation to
understand the patients complete
medical, surgical & social history.
2. Use established clinical protocols for
probing patients with relevant
questions, ask them to perform
physical maneuvers or send
photographs to identify the root cause
of the medical problems.
3. Treat by sending a prescription, a
detailed care plan and conduct regular
follow-up to provide proper guidance
and ensure that the treatment helps the
patient.
4. Arrange home diagnostic tests,
medicine delivery, home care treatment
and specialist appointments at reputed
health centers with help from a
network of 16,500 health partners.
IHO has almost a million active
members.
2) Briefly tell us about the CEO/ of
the company.
Manasije Mishra is the Managing
Director of the Indian Health
Organisation, since 2015. In this role,
he is responsible for establishing IHO
as the preferred primary care provider
to millions. Since taking over the role,
Mishra has successfully transformed
Indian Health Organization (IHO) from
a startup to a rapidly growing,
customer-centric organization.
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