Insights Success The 10 Best E-Healthcare Solution Provider Compani | Page 14

COVER STORY
ICT Health is in the business of
reinventing technology by giving
you the power to do more with less
show rates and increase overall efficiency by establishing
an optimal referral management platform which is essential
to patient safety and coordinated care. EZR.care helps care
providers to build a private health network that makes it
easier to access care, deliver care, earn from care & regulate
care.
ICT Health also provides some value added services like
mobile healthcare solution, social media solutions, systems
integration, managed services, and consulting.
HINAI at a Glance
Ÿ HINAI solution manages more than 6000 beds across
50+ facilities on a single instance.
Ÿ HINAI system facilitates more than 5 million patient
encounters annually.
Ÿ HINAI Web is certified as a Complete EHR as per ONC
2014 standards with a usability score of 8.5/10.
Ÿ Nearly 400,000,000 medical images are made available
for reporting on HINAI ImageNet.
“Inform, Collaborate and Transform”
Every solution designed at ICT Health is aimed at creating
a differentiating factor towards their customers/partners in
terms of the quality of service and the engaged patient
experience. It helps them build a sustainable competitive
advantage in the market by addressing the constantly
changing regulatory environment, growing patient needs,
increasing business complexity and evolving technologies.
Additionally, their clients are benefited immensely from the
granular visibility of their operations including revenue and
costing analysis. Moreover ICT Health also provides
increased patient convenience leading to higher levels of
patient engagement and also helps the hospital achieve and
maintain accreditations like NABH. In its very essence, ICT
Health looks at its clients like partners in the healthcare
ecosystem.
“We believe that benefits are not just realized by our clients,
we as a vendor organization also benefit from them in terms
of keeping the product and technologies current and up-to-
date,” says Gautam.
Turning Challenges into Opportunities
The biggest challenge ICT Health has faced as an e-health
solution provider is that the clients expected them to
provide a solution which had the next-gen technological
architecture but exactly mimic the exiting processes, which
in most cases was not in line with the patient's expectations.
ICT Health accredits its success primarily to their accurate
interpretation of the industry and technology trends. They
are pioneers in creating cloud native technology and today,
their customers are able to leverage cloud, social media and
analytics to achieve a very high level of operating efficiency
along with strong patient engagement.
Upcoming Endeavors
ICT Health is focused on leveraging digital health
communities to empower collaboration and e-commerce.
Their upcoming products are designed to take healthcare
beyond the hospital boundaries into home healthcare and
building the ecosystem of a digital health community.
Gautam strongly believes that blockchain will take over the
world of healthcare. They are already working on the next
generation of the platforms which incorporates blockchain
technology into the technology stack.
ICT Health has a strong academic partnership with top
colleges in India which allows them to receive suggestions
and ideas from a dynamic student community that are not
burdened by constraints and are more comfortable with
exploring the latest technologies like machine learning, IoT
and blockchain.