insideKENT Magazine Issue 63 - June 2017 | Page 137

HEALTH+WELLNESS
AWARD-WINNING CARE
AT THE MIRAMAR
The Miramar is an award-winning care home THAT HAS
RECENTLY WON AWARDS IN BOTH THE REGIONAL AND NATIONAL FINALS
OF THE GREAT BRITISH CARE AWARDS. THEY ARE ALSO TWO TIME FINALISTS
IN THE PRESTIGIOUS LAING BUISSON AWARDS FOR MANAGEMENT
EXCELLENCE, HAVING BEEN NOMINATED IN 2015 AND 2016. THE MIRAMAR
IS RECOGNISED AS A CARE HOME THAT IS SETTING THE STANDARD FOR
EXCELLENCE IN CARE THROUGHOUT KENT.
There can be nothing more important than
ensuring that the most vulnerable in society
are cared for in a manner that is kind and
compassionate, and that offers them a safe
and trusting environment that meets all of
their needs and wants. The role of the Care
Quality Commission (CQC) is to inspect care
services to reassure the public that this is
exactly the quality of care that is being
delivered. The Miramar’s overall ‘good’ rating
is a real testament to the hard work undertaken
by the staff, and shows clearly that they are
providing just that type of expert service to
their residents. have a large housekeeping and hospitality
team to ensure that they are as capable as any
hotel and that their guests are as comfortable
as they would be in a hotel. Located in Herne
Bay, with idyllic sea views, the Miramar offers
industry-leading care in a warm and
comfortable environment.
The Miramar is more than just a care home.
While they provide skilled nursing and
dementia care to many residents, they also Darren Humby took over as general manager
of the Miramar in February of 2016, having
already been the care services manager for
One of the keys to the Miramar’s success is
that the residents have a say in how their care
home is run and are able to let staff know
exactly what they want and expect. Another
defining feature is the ability for couples to be
able to stay together.
over a year. With a varied and extensive
nursing career to date, Darren says: “Once
upon a time, I could not have imagined
working in a care home let alone feeling that
this is the best job I have had throughout my
career. In March 2016, the Miramar was
inspected by the CQC, who undertook a
thorough review of its services assessing the
overall quality and, importantly, the standard
of care that the residents receive. Miramar
achieved an overall ‘good’ rating, which is
great news. Today, like every day, the goal is
for us to achieve an ‘outstanding’ rating in
everything the Miramar does.”
www.signature-care-homes.co.uk
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