insideKENT Magazine Issue 108 - April 2021 | Page 138

BUSINESS

Kentish Plumbers ‘ pay it forward ’ with 20 % cut to call-out charges

AS THANKS TO THE SUPPORT AND INTEREST RECEIVED OVER THE PREVIOUS YEAR , LOCAL HEATING AND PLUMBING EXPERTS , KENTISH PLUMBERS , ARE OFFERING A SIGNIFICANT DISCOUNT ACROSS ALL OF THEIR SERVICE CHARGES IN 2021 . THE 20 % REDUCTION IN CALL-OUT RATES WILL MAKE ESSENTIAL PLUMBING WORK , BATHROOM FITTING AND HEATING ENGINEERS MORE ACCESSIBLE THAN EVER FOR KENT RESIDENTS TO HELP RELIEVE FINANCIAL PRESSURES OVER COSMETIC AND VITAL REPAIRS .
Established in 2019 on the key principles of honesty , transparency and reliability , Kentish Plumbers are dedicated to giving their home county the quality trade services it deserves . Frustrated with tradesmen delivering shoddy work , misleading jargon and failing to communicate , founder Adam Phillips pledged to provide Kent with a better service by marrying his own expertise in guaranteeing an exceptional customer experience with the best of trusted local engineers . With this , Kentish Plumbers was born , tapping into a growing demand for expert services that put the customer first .
But don ’ t just take their word for it : customers have lauded the service for their quality fittings , high standard of completion , clear time expectations and swift resolution of questions along the way .
Recent customer Mark Totty , of Tonbridge , praised the bathroom renovation carried out by the newly founded service : “ The new fittings are of an excellent quality and all work has been completed to a very high standard in a timely manner , with the provision of regular progress reports and swift resolution of questions arising along the way . Service has been very professional and material costs / fees very reasonable .”
“ If it wasn ’ t for our valued customers , our business could never have been able to expand its service to fulfil Kent ’ s essential plumbing needs in such a rapid time .” remarked Kentish Plumbers ’ founder Adam Phillips . “ That ’ s why we want to ‘ pay it forward ’ for the amazing support and loyalty that our growing customer base has provided us in the best way we know how : a 20 % cut to all of our call-out rates for 12 months , with instant accountability for the quality service we are dedicated to providing .”
Previously working as a web designer , it was after a sour exchange with local traders that left Phillips ’ mother-in-law without functioning taps that drove him to pursue his own plumbing qualifications and develop these into a full-fledged business .
“ We understand the vital importance of having access to clean water , proper heating and energy — especially during such a crucial period — and it is our obligation to ensure that every single one of our customers can have absolute trust that our services are delivered to a distinct standard of quality and completion .
“ With a 20 % drop to our call-out charges , we hope to help a lot more people across Kent be able to access crucial repairs and renovations in these tougher times , without the added fear of a bad trade experience .”
For more information about Kentish Plumbers , the key services they provide and their offer of a 20 % reduction in all call-out charges across 2021 , visit kentishplumbers . co . uk or phone 01892 489771 .
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