iNM Volume 8 | Page 7

INM MAGAZINE VOLUME 8 | FEBRUARY 2016 Q5 I.T in recent times has become more of a necessity than a tool which brought strategic advantage and with this the risks involved have increased manifold. What is your perspective on cyber security? “IT has become non-negotiable owing to its exibility, scalability and efcienc y. Since everything is interconnected by IT we cannot afford to have downtime, which makes risk management critical. Imagine you want to make a payment and the credit card servers are down. Cyber security is just one of the elements which keeps these systems up and running. There can be various other eventualities. Cyber security is one of the areas where intentionally your network is brought down or an error can cause your network to go down; Studying the IT sector healthcare companies' employees, the largest number of BCM consultants to keep their systems up and running.” Q6 NPA has become a big concern, what are banks doing to vet the loans they provide under credit risk management? “As a part of credit risk management, we try to identify whether the customer has the right credit history and what is his intent to pay back the loans. Consumer related credit risk and corporate related credit risk are two different science every company is realizing. The credit risk analysis for corporate customers is much more crucial due to the volume of transactions involved. There are cases in many organizations where they fudge their gures to tell a different story and if your due diligence is not strong you get caught in their web of articially created stories. There are tools available in the market which help us conduct due diligence. One example of this is conducting a background check of a company's directors and promoters before establishing a relationship with them. Also, we have a closely integrated system where people/companies which default or commit frauds are blacklisted and easily identied by banks, this positive and negative story sharing is helping the banking industry as a whole.” Q7 In your opinion, in India, is the response to a disaster more reactive rather than proactive? i.e. we do not identify threats and try to mitigate them, we react only after the disaster has occurred. making companies realize that they cannot be reactive. The government sector is highly reactive and it takes them days to handle an incident leave alone recovery. The social sector is unorganized in its response. If you consider the rehabilitation effort when Sudha Murthy (wife of Narayan Murthy) use to be a part of the corporate task force, she highlighted that people send huge amounts of clothes like their Jeans during disasters, but unfortunately these Jeans land up in rural areas where ladies do not wear jeans which is not meaningful to them.” Q8 With an exponential increase in data size, how do you handle voluminous data effectively and deal with data eventualities? “We are now in the age of 'Big Data'. The data in our times is voluminous but not many people know how to deal with it. As far as the failover architecture is concerned if we take an example of IRCTC, their servers use to crash frequently because they had a conventional architecture designed for a specic number of users and when the users use to exceed this capacity the servers would crash. Their failover architecture too was substandard. Now they have shifted