INM MAGAZINE VOLUME 8 | FEBRUARY 2016
Q5 I.T in recent times has become more of a necessity than a
tool which brought strategic advantage and with this the
risks involved have increased manifold. What is your
perspective on cyber security?
“IT has become non-negotiable owing to its exibility,
scalability and efcienc y. Since everything is
interconnected by IT we cannot afford to have downtime,
which makes risk management critical. Imagine you want to
make a payment and the credit card servers are down.
Cyber security is just one of the elements which keeps these
systems up and running. There can be various other
eventualities. Cyber security is one of the areas where
intentionally your network is brought down or an error can
cause your network to go down; Studying the IT sector
healthcare companies' employees, the largest number of
BCM consultants to keep their systems up and running.”
Q6 NPA has become a big concern, what are banks doing
to vet the loans they provide under credit risk management?
“As a part of credit risk management, we try to identify
whether the customer has the right credit history and what is
his intent to pay back the loans. Consumer related credit risk
and corporate related credit risk are two different science
every company is realizing. The credit risk analysis for
corporate customers is much more crucial due to the volume
of transactions involved. There are cases in many
organizations where they fudge their gures to tell a
different story and if your due diligence is not strong you
get caught in their web of articially created stories. There
are tools available in the market which help us conduct due
diligence. One example of this is conducting a background
check of a company's directors and promoters before
establishing a relationship with them. Also, we have a
closely integrated system where people/companies which
default or commit frauds are blacklisted and easily
identied by banks, this positive and negative story sharing
is helping the banking industry as a whole.”
Q7 In your opinion, in India, is the response to a disaster
more reactive rather than proactive? i.e. we do not identify
threats and try to mitigate them, we react only after the
disaster has occurred.
making companies realize that they cannot be reactive. The
government sector is highly reactive and it takes them days
to handle an incident leave alone recovery. The social sector
is unorganized in its response. If you consider the
rehabilitation effort when Sudha Murthy (wife of Narayan
Murthy) use to be a part of the corporate task force, she
highlighted that people send huge amounts of clothes like
their Jeans during disasters, but unfortunately these Jeans
land up in rural areas where ladies do not wear jeans which
is not meaningful to them.”
Q8 With an exponential increase in data size, how do you
handle voluminous data effectively and deal with data
eventualities?
“We are now in the age of 'Big Data'. The data in our times
is voluminous but not many people know how to deal with it.
As far as the failover architecture is concerned if we take an
example of IRCTC, their servers use to crash frequently
because they had a conventional architecture designed for
a specic number of users and when the users use to exceed
this capacity the servers would crash. Their failover
architecture too was substandard. Now they have shifted