INGENIEUR
INGENIEUR
Knowledge Management and R & D Processes within ECP
In the context of ECPs , effective knowledge management involves several key steps :
1 . Identification and Creation : Identifying relevant engineering knowledge and creating new insights are essential . This includes capturing knowledge from projects and experienced professionals and converting them into explicit , shareable content which we will refer to as ‘ R & D Product ’. Any engineering process which the engineers in the firm feel is needed but still not available will be created inhouse through the R & D process to create the R & D Product for the firm ’ s knowledge management system .
2 . Organisation and Storage : Systematically structuring engineering knowledge into categories related to specific engineering works ensures easy retrieval and accessibility . For geotechnical engineering , the categories are : retaining walls , slopes , basement excavation , tunnels , deep foundation , shallow foundation , reclamation , etc . A centralised repository should have clear categories for easy retrieval , accessibility and usage . The firm needs to create a user-friendly software interface in a Cloud Website or Intranet to encourage engineers ’ usage .
3 . Sharing and Utilisation : Foster collaboration by encouraging knowledge sharing among team members . Conducting regular knowledge-sharing sessions ( through colloquiums or in-house training ), documentation , and cross-functional discussions will contribute to better decisionmaking and innovation . Top management commitment is crucial , as it involves human resource investment and cost .
4 . Workflow Improvement : Leverage collective engineering knowledge accumulated throughout the years and use proper categorisation and storage to streamline engineering design processes ( e . g ., design manuals , methodologies , checklists , etc ). Through learning from past experiences and best practices easily accessible , both young and experienced engineers can optimise work processes , reduce inefficiencies and maintain good quality work .
5 . Quality Control and Error Prevention : Effective knowledge management helps identify potential pitfalls and areas for improvement . By learning from past mistakes and implementing preventive measures , organisations can enhance overall performance . The standardised workflows within the knowledge management system can also be used for internal design checks and review processes carried out by a Senior Engineer and PEPC to improve quality and prevent mistakes . The use of knowledge management also reduces reliance on individual memory which may not be consistent .
Why is Research and Development ( R & D ) important for a successful knowledge management system within an ECP ?
QC & Prevent Error
Work Process Improve
Identify & Create
Share & Utilize
Organize & Store
Figure 1 : Knowledge Management Key Steps
● R & D develops resources into ‘ R & D Products ’ ( e . g . analyses and design methodology , checklists , manuals , methodologies , spreadsheets and computer programs ) that can be utilised for the work of an engineering consultancy in servicing a project .
68 VOL 98 APRIL - JUNE 2024