PEOPLE |
a . |
Overlapping of functions between technical and non-technical in FM ( hard and soft ). |
b . |
Aligning strategic decisions of top management with FM requirement in hospitals . |
|
c . |
Succession planning to replace retiring or outgoing staff as part of the career development process in hospitals |
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d . |
Inclusion of an accreditation module in FM training and competency programmes for hospitals . |
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e . |
People / public are not concerned about health , safety , and environment issues in their workplace . |
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f . |
Misconception that FM services do not provide value for money . |
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g . |
Inadequate maintenance scheduling , i . e ., run to failure attitude ( breakdown maintenance ). |
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h . |
Benefits of FM sevices in terms of value for money are difficult to quantify |
|
i . |
Management pay least attention to FM services because they are non-core function in hospitals . |
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j . |
Lack of understanding of FM functions . |
|
k . |
Preference for specific equipment by some Medical Officers ( MO ) |
|
l . |
Lack of competent personnel in meeting challenging and complex situations when performing specific tasks in hospitals . |
PROCESSES |
a . |
Lack of knowledge , management and team building skills among leadership , i . e more courses programme need to be established . |
b . |
Insufficient references to Asset and Facilities Manual ( AFM ) |
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c . |
FM is perceived as a support service and is not a critical function in the organisation |
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d . |
No strategic and transformation planning in FM . |
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e . |
Lack of standard , statutory and mandatory requirements to implement FM functions . |
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f . |
FM is positioned at lower non-strategic level and not at par with the corporate level . |
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g . |
FM functions and processes are performed on ad hoc and operational basis . |
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h . |
FM is not integrated with core function in hospitals . |
|
i . |
Different FM policies when new management takes over . |
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j . |
Selection criteria for outsourcing FM services are not clearly defined |
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k . |
Obliged to select the lowest bidders for FM activities . |
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l . |
Decision on technical FM matters is not done by competent managers . |
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m . Contracts are awarded without setting proper performance measurement | ||
criteria . | ||
n . |
Lack of guidelines for performance measurement . |
|
o . |
Unclear guidelines for supervision and monitoring processes |
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p . |
Lack of record and historical data , poor record keeping . |
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q . |
Bureaucracy . |
|
r . |
Overburden workloads and insufficient competent staff trained in FM . |
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s . |
The involvement and participation from stakeholders are not holistic . Thus , |
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resulting user ’ s requirement not met . | ||
t . |
Bureaucracy |
|
u . |
Overburden workload and insufficient competent staff trained in FM . |
|
v . |
The involvement and participation from stakeholders are not holistic . Thus , |
|
user ’ s requirement is not met . | ||