INGENIEUR
‟
The Smart Government initiative has made unified
offline and online approvals a reality. Citizens can now
carry out transactions using their mobile phones or
computers without leaving their homes.
ago, the Longgang District Government embarked
on the Smart Longgang project and chose Huawei
as its strategic partner. At present, the project has
delivered tangible benefits to Longgang residents
and greatly improved citizen satisfaction. The
Smart Government initiative has made unified
offline and online approvals a reality. Citizens
can now carry out transactions using their mobile
phones or computers without leaving their homes.
At the Government service center, citizens’ service
requests are centrally received at the front-end
counters and then collaboratively handled by the
back-end departments — a best-case example of
‘Let online information run errands for people.’
Following the roll-out of Smart Policing last year,
the average time taken to solve major cases in
Longgang has been reduced to within 24 hours.
After Smart Firefighting was launched, the number
of fires fell by 40% in the first half of 2017.
How did Smart Longgang achieve such positive
results in just two to three years? The success
of the project would be impossible without the
Longgang District Government’s commitment
to change. The Longgang District Government
prioritized this project and was highly engaged
to work closely with Huawei throughout the
entire process. At the beginning of the project,
a leadership team, led by the Secretary of
the Longgang District Party Committee of the
Communist Party of China (CPC) and the District
Leader, was set up. In addition, a special District
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Data Co-ordination Office was established to unify
data standards and ensure strong collaboration
across departments. With Huawei’s support, 215
service systems within more than 50 departments
were integrated, gathering data exceeding 1.1
billion records. There is no shortcut for digital
transformation, and a commitment to embracing
change and quick action is the key to final success.
Huawei was responsible for top-level design
and ICT infrastructure design of the entire
Smart Longgang project. In this project, Huawei
provided ‘1 cloud, 2 networks, 3 platforms,’ which
comprised the following:
• Cloud data center
• City communication network and city IoT
network
• Big Data services platform
• Service application enablement platform
• ICT capability exposure platform
More importantly, Huawei also brought
in many partners to respond to the specific
requirements of Government affairs, police,
education, healthcare, and other departments.
By combining their respective strengths, Huawei
and partners implemented agile innovations and
developed diverse applications. Our concerted
effort has proven very beneficial. Specifically,
ICT infrastructures and service applications
were integrated to the largest extent, creating a
powerful solution to drive digital transformation
for Longgang.