Ingenieur Vol 62 April-June 2015 Ingenieur Vol 62 April-June 2015 | Page 69

Competition between DC players should be encouraged to enable the most efficient and competitive player to provide the best solution to the consumers. Regulations for DC should be meant: ●● To exercise licensing and regulatory functions with regards to DC services; ●● To protect interests of consumer in respect of quality of services, tariff and other terms of supply provisions of service; ●● To ensure continuity and reliability of DC services and business; ●● To enhance and review code of practice and other standards of performance in the provision of DC services; and ●● To provide an avenue for dispute resolution. In order for Malaysia to attain developed country status, our current practices need to be worldclass. This includes the DC industry. Therefore, the DC industry needs to move from being elementary service provider practice into the following4: ●● Ensuring best practices in operation and maintenance; ●● Practicing best practices in customer service; Managing the basics; metering, measuring etc. and optimization; ●● Holistic synergy with water and energy fuels; ●● Continuous regulatory and consumer education on user-end performance; and ●● Supporting DC industry growth by managing financial risks. Only with proper regulatory structures and Malaysia Government’s support, would the DC industry be able to play more prominent roles in the reduction of greenhouse gas emission and efficient use of energy and natural resources for urban cooling. ●● REFERENCE 1 Putrajaya Core Island Capacity Planning Report; AHAR Consultants; 2009 2 Key Issues in Regulating District Cooling; Mark Spurr; IDEA District Cooling 2014 Conference, Dubai 2014. 3 District Cooling Act 2001; Attorney-General’s Chambers Singapore 4 The Road Ahead; Rob Thornton, IDEA District Cooling 2014 Conference, Dubai 2014. 67