Infuse 5 September 2018 | Page 17

Pick Your Platform Wisely Mel recommends keeping your focus narrow at first: identify your target audience, get a good understanding of where they “hang out” online – then, go to the social media channel where they already are. “While there are many options (e.g., LinkedIn, Facebook, Twitter, Pinterest, Instagram, Snapchat, etc.), I strongly suggest you start with just one,” says Mel. “Most businesses will either choose Facebook, Instagram or LinkedIn as their starting point.” Have a Game Plan For any channel you choose, Mel suggests this approach: decide how frequently you will post, the purpose of posting to that channel, the type of content you’ll post, your budget – and how you will measure success. Set Goals to Measure “Success” “How you judge social media success depends a lot on what your social media goals are,” notes Mel. “Be careful of using ‘likes’ as a standard for success, as high numbers of likes can easily be bought.” Look instead at your engagement, she suggests – and not just how many comments you get, but more importantly, the nature of those comments. How many people share your posts? How does it drive traffic to your website? Is it leading to a direct increase in new enquiries and/or sales? To cut through the clutter, Mel suggests trying posts that tell a story, use eye catching visuals (photos, infographics, drawings etc) and use video. “Just make sure your posts are eye-catching on a small screen,” she cautions, “as most people use their phone when checking their social media accounts.” m Grab Attention with Proven Tactics article continues overleaf... © Dietitian Connection 17 Infuse | September 2018