Industry Magazine Commercial Kitchen Spring 2016 | Page 13

THE BIG THING TO REMEMBER WHEN SELLING YOUR BUSINESS IS THAT IF IT’S NOT VALUABLE TO YOU, IT WON’T LIKELY BE VALUABLE TO SOMEONE ELSE EITHER, ESPECIALLY IF THE ENTREPRENEUR CAN’T STEP OUT UPON SALE. 3. Overdependence Having a giant client is great for fast growth, but when they are more than 15 percent of your business, that can be a red flag for a purchaser. There is a risk of attrition when a company is sold, and if the big player leaves they may take all the profit with them. No need to drop the big customer, just get more of them. 4. Cash Flow If a buyer has to invest more than the purchase price to make the company achieve maximum value, they are going to discount the sale. Warrillow says the highest value companies are those that can finance their own growth internally. Hoard that cash and grow steadily. Focus on cash management and efficiency to get top dollar. 5. Recurring Revenue John Warrillow has been a recurring revenue evangelist ever since he first took the stage. Customers who have to renew save on cost of acquisition and stick around longer. Companies with recurring revenue and low attrition provide bankable models that attract buyers with deep pockets looking for long term, low risk ventures. If you currently eat what you kill, find a way to make your product or service renewable and addictive. 6. Unique Value Proposition A commodity business will bring low value due to low margins. Only competitive advantage can warrant premium pricing and create barriers to entry. If your competitors can’t match your differentiation without investing time, money and effort, buyers will pay more to have your edge. 7. Customer Satisfaction Any business with unhappy customers will be in decline in short order. Warrillow is an advocate of using Fred Reichheld’s Net Promoter Score to demonstrate your customer loyalty and referral opportunities. Grow your customers and you’ll grow your value. It’s that simple. 8. Strength of the Management Team If you are wondering how you are going to achieve all of these great things with your business, you probably don’t have the right management team. If you are the only one who can make things happen at your company then buyers will only want to buy you. Warrillow makes clear that the buyer wants to invest in a company, not an entrepreneur. SPRING 2016 13