InBound SA - Business- Feb Volume 4 I Issue 2 | Page 10

COVER FEATURE
The Tunland G7 has established itself as a dependable, value-focused option for buyers need a capable workhorse with everyday usability. The Tunland V-Series builds on this by introducing greater refinement, technology and comfort while retaining the robustness expected of a bakkie.
Together, these models allow Foton to address different buyer priorities within the same segment. Strategically, they reinforce the Foton brand’ s position in the heart of the South African market, where versatility and reliability matter more than niche positioning.
AS BUYERS EXPECT MORE TECH AND COMFORT, HOW DO YOU PRIORITISE WITHOUT COMPROMISING RELIABILITY OR PERFORMANCE?
Feature prioritisation has to start with understanding how vehicles are used locally. South African conditions demand durability, ease of maintenance and dependable performance, so technology must support those fundamentals rather than complicate them.
Foton focuses on proven systems that enhance safety, efficiency and driver comfort without introducing unnecessary complexity. Features are selected based on real-world value, not trends. This includes driver-assist technologies, connectivity that improves usability, and comfort enhancements that make long hours behind the wheel easier.
The goal is balance: offering modern features that buyers expect while maintaining the robustness required for local conditions.
IN A MARKET DOMINATED BY ESTABLISHED BRANDS, WHAT DOES FOTON NEED TO GET RIGHT IN ORDER TO BUILD LASTING CUSTOMER LOYALTY?
Customer loyalty is built after the sale, not at the point of purchase. For Foton, consistency in product quality, dealer experience and aftersales support is critical. Buyers need to feel confident that their vehicle will be supported throughout its lifecycle.
Expanding and strengthening the dealer network plays a key role, ensuring customers have access to service, parts and expertise nationwide. Transparent ownership costs and responsive support further reinforce trust. Equally, listening to customers and adapting products to local feedback is essential. Loyalty grows when customers feel understood and supported.
8 INBOUND SA / FEBRUARY 2026