In the Works - Community Newsletter June 2018 Newsletter | Page 3

I first want to apologize for taking so
long to let you know how helpful Cliff
Wong from Public Works' hydraulic
engineering section was last November.
It's been on my mind this entire time
to let you know that you have a great
employee in Mr. Wong. I am sorry that
so many things intervened and prevented
me from emailing you sooner, and I hope
the passage of time does not diminish in
your mind how outstanding he was.
I was amazed at Mr. Wong's great wealth
of knowledge, and I appreciate him
taking time from his busy schedule to
educate me and make sure I understood
what was going on with my sewer line,
and he was very patient while doing
so. I cannot praise him enough. In my
mind, he went above and beyond the
call of duty to help me understand how
my sewer line works, and the issues and
possible solutions. I know that City
employees often get a bad rap, which
I have found is very much undeserved.
Mr. Wong is an example of a truly
caring, knowledgeable, and outstanding
employee who wants to do what he can
to help City residents, and is willing to
take the time and effort to make sure he
does a good job and that we understand
everything. I cannot praise him highly
enough. He did an outstanding job
helping me out.
Paula K.
I would like to take a moment to express
our sincere appreciation for Amanda
Higgins of the Bureau of Street-use
and Mapping. She is truly a joy to
work with. The surface mounted facility
permit process is a bear for anyone who
has had to work through it. Because
of Amanda’s willingness to assist in
whatever capacity she can, it makes the
process more workable. She is very
detailed and if she doesn’t know the
answer, she goes out of her way to find it
SFPUBLICWORKS.ORG
and follows up in a timely manner. She
is truly an asset to your organization
and to the surface mounted facility
permitting process. same person I've seen in the past trying
to keep Hyde Street clean. WHAT
A GREAT ROLE MODEL!! She is
probably a very lovely lady, too!
Maria T.
AT&T California Mitzi Q.
Thank you so very much for inviting
my fifth graders to participate in the
Building Our City: Architecture and
Engineering Open House! Please thank
all the engineers, architects, assistants
and staff who made the field trip possible
for my class!
The presentation was very engaging
and the hands-on activities where my
students built models of a cit y were
awesome! The children were still talking
about what they had designed and built,
and how much fun it was to learn about
the different architects and engineers
who help build and take care of our
city, as they worked in teams to create
their "colony settlement" models in the
classroom. Many of the details that they
incorporated into their "settlements"
were from their experience planning
and designing their "city" at the open
house. I love incorporating the Next
Generation Science Standards and
Engineering Practices into my lessons
and it was great to listen to and see the
connections the children made. Thank
you for the snacks, prizes, and hard hats,
which my students enjoyed, too.
Thanks again for an outstanding, fun
field trip! I hope to have the opportunity
to bring another group of fifth graders to
your open house next year.
Marina D.
West Portal Elementary School
On Monday, June 11 at 9:40 a.m. at the
corner of Hyde and California streets,
I observed a very hard working Public
Works employee picking up cardboard
boxes and bedding and carefully
sweeping up the trash off the street.
Please thank her for a job well done.
I do believe that she is probably the
I was just driving down Sunset
Boulevard in the Sunset and a whole
group of young people were pulling
weeds and beautifying the planted area
that had been taken over. As I drove
down this newly cleaned area I noticed
a big difference along the street. It’s
beautiful today! The Sunset again has
a lovely strip dividing the north and
south directions. A great program and
I commend your effort to keep young
people busy, giving them confidence and
skills.
Kay C.
This is a letter of thanks and
commendation for your department’s
assistance in processing our building’s
condominium conversion.
In particular, we would like to point out
Ernie Banks for his ability to explain a
somewhat complex process and make
it digestible and feel achievable . His
calm, patient, and easy-going demeanor
gave us confidence in the efforts of your
department. He is a true asset to your
department.
Keith W
Just want to tell you the guys you sent
last week to get the last-minute range
fixes done worked real hard and did a
great job. Please give them both a raise.
Thanks for getting it done so fast.
Kirk B.
San Francisco Police Department
June 2018 - San Francisco Public Works Newsletter