In the Works - Community Newsletter In the Works June 2017 | Page 4

Code for title purposes. I went into
the Public Works office to submit
my request and was worried that
it would take a long time to be
reviewed and approved.
Nancy Wong, from your Outreach
and Enforcement (OnE) Team is the
best! She handles problems swiftly
and is very pleasant to deal with. Instead, we walked into the offices
and were quickly introduced to
Ernie Banks, who was ready, willing
and able to help. His demeanor
instantly put me at ease and made
me realize that he was on my team
and would do what he could to ferry
the paperwork through the process.
Instead of an obstacle, I found a
partner. Although I arrived with fear
and frustration, I left with relief and
calmness. That is 100 percent due to
Ernie.
Eleanor C. Naomi G.
I want to take the time to THANK
YOU for funding our (Dorchester
Way) project and restoring my faith
in City government! San Francisco Public Works has
again answered my 311 service
requests promptly and effectively,
usually within the next day or two
even though the 311 service request
form states the days to wait before a
service.
Working together we CAN make a
difference in our neighborhoods.
We all benefit when folks feel that
their voices have been heard.
I really appreciate all the time it
took to see this project through to
funding.
Cheers to you!
Yvette S.
I wanted to let you know that I
went into Public Works’ office
assuming that my horrible day
would only get worse. My condo
partners and I have been working on
a condo conversion since 2006 and
we were just told that I needed to
obtain a Notice of Termination of
Restrictions Under the Subdivision
does in hers, we would be one of the
cleanest cities in the country.
Maria P.
I want to thank Public Works and
especially Jimmer Cassiol from
your Community Programs team
for pursuing our service order to a
successful completion.
During our phone calls, I sensed
passion and urgency about how the
trash can was impacting our business.
This gave me confidence that our
government partner –you – cared
about issues deemed significant by a
small businesses owner.
Todd and Jennie L.
Thank you so much!
Regards,
Peter O.
I live in the vicinity of one of your
San Francisco Pit Stops. The woman
who attends it during the week keeps
what is typically an unruly corner of
the City clean, ordered and cared for.
She works tirelessly and seems to get
along with the passersby as well as
the regulars. She takes pride in her
work.
She deserves acknowledgment for
her outstanding work.
If each San Francisco resident took
as much pride in their work as she
As I walked home from church
Saturday morning, students from
a local sketching class -- hobbyists
with an inherent love for art -- had
gathered on the Filbert Street side of
the building that Public Works was
instrumental in cleaning up. I doubt
that this class would have been there
at all if Public Works hadn't made
these sidewalks and streets near
Washington Square more inviting.
Marc B.