VISITING TCR
Go to www . theatrecr . org / visit for the most up-to-date guidelines .
LATE SEATING POLICY In consideration of our other patrons , latecomers may be seated in a designated area during an appropriate break in the performance . They may then find their seats at intermission .
CASHLESS POLICY TCR is cashless . All purchases both online and in-person must be made by credit , debit , or mobile card .
CONCESSIONS Food and beverages are now allowed in both the auditorium and Grandon Studio . Beverages are only allowed if they are in a TCR sippy cup or water bottle . No outside food or drink is allowed in the building . TCR sippy cups may be used for refill discounts . Refreshments are available in the Linge Lounge and concessions areas one hour before curtain and during a 15 minute intermission .
CLEANING AND AIR CIRCULATION TCR maintains regular , robust cleaning of public areas , including lobbies and restrooms , where no-contact soap dispensers have been installed . TCR utilizes Tri-Dek air filters throughout the building . Hand sanitizer is available at the concessions counters and box office .
SMOKING Smoking is not permitted in the building , including e-cigarettes . Simulated smoking may occasionally occur on stage in context of the performance .
ELECTRONIC DEVICES Please turn off all electronic devices promptly at the start of the show . ( Feel free to story , check in , tweet , or post first !) Cameras and recording devices are prohibited during performances .
MASKING As of September 2023 : Although not required , audience members who prefer to mask are supported in doing so . If you are not feeling well , wearing a mask is strongly encouraged . Audience members are asked to stay home if sick , and may request a ticket exchange , subject to availability .
REFUNDS & EXCHANGES Tickets are nonrefundable . They may be exchanged , subject to availability , to a different performance date of the same production . Exchanges are free for subscribers ; processing fees apply to all other exchanges . You may also donate your tickets as a charitable contribution .
POSTPONEMENTS & CANCELLATIONS TCR is committed to continuing with each production . This may mean making accommodations to postpone specific production dates . Shows will only be permanently cancelled as a last resort . If a show must be postponed or cancelled due to Covid-19 , impacted patrons will be notified by e-mail of their options . Visit theatrecr . org / visit to read the full list of options .
IN CASE OF EMERGENCY Please take a moment to locate the exit nearest to you .
ACCESSIBILITY TCR strives to ensure that all performances and events are accessible to all of our patrons . Details may be found at theatrecr . org / accessibility
GROUP RATES Discount rates are available for groups of 10 or more for all performances . Private performances are also available for groups and organizations . Contact the Box Office to make a reservation .
RESTROOMS Restrooms are located on all three lobby floors .
BOX OFFICE The TCR box office is open for phone calls Monday through Friday from 12 p . m .– 5 p . m . at 319-366-8591 or by email at tickets @ theatrecr . org . Walk-ups are on Wednesdays only from 11:00 a . m . – 5:00 p . m .
IN THE NEXT ROOM ( OR THE VIBRATOR PLAY ) | theatrecr . org 25