INDUSTRY INSIGHT
MITIGATION
Dave Hood, President:
“After suffering any type of catastrophic
property damage, the insured owner should
make plans to initiate repairs in a timely fashion.
In these circumstances prompt action is always
the wisest course. For example, should any
water damage be present, health-threatening
microbial growth can germinate within 48 hours
of the event. When damage like this occurs, your
best option is a call to FireDEX of Pittsburgh.
For nearly 30 years, whenever commercial and residential property
owners have sustained fire, smoke, storm, water, microbial, and/or odor
damage, FireDEX of Pittsburgh has been there to alleviate the emotional
impact that always accompanies these unfortunate experiences. Should
your property sustain catastrophic damage, our highly trained field
professionals are immediately available around the clock, 365 days a
year, to restore your affected property promptly, efficiently, and to your
complete satisfaction”
What constitutes the high standards that FireDEX of Pittsburgh has
always employed with its emergency and mitigation services?
Both a clear, concise and complete assessment of damages
and an honest and ethical approach given to property owners,
Customer Testimonial:
We have had two major events in the past couple of years requiring services of
a company like FireDex. In 2013, we had a 100 foot oak fall on our home during a
storm causing extensive damage. The tree caused major damage to the roof requiring
immediate remediation to minimize water damage from the down pouring rain. The
three large holes in the roof were covered promptly – this included removal of the
branches that were in my attic. All FireDex personnel treated us with utmost respect and
did everything possible to make sure that repairs were done as prompt as possible and
above and beyond our expectations.
We had another misfortune of having 6 trees fall on our house in 2015; almost two
years to the day of the 2013 incident. The first call I made was to FireDex. There was
no doubt in our minds that we wanted FireDex to again handle the repairs. Again, as
the first time, FireDex did an outstanding job in both craftsmanship and in customer
relations
I hope we are done with major insurance claims. But, if we do have the unfortunate
experience on needing such services in the future, we will not hesitate to call FireDex.
Sincerely,
Bill and Linda Evancho
26 724.942.0940 TO ADVERTISE | North Allegheny
SPONSORED CONTENT
both residential and commercial, are first and foremost. Setting
realistic mitigation service process, timeline and cost expectations
generates greater customer satisfaction levels when restoration is
completed. Our years of experience also enable FireDEX of Pittsburgh
professionals to promote cooperative communication channels
between the insurance industry and insured property owners to
resolve issues related to cause and origin of the damage.
In addition, FireDEX of Pittsburgh maintains the highest quality
state of the art equipment. An extensive equipment inventory is
maintained to service additional customer emergency demands
during severe weather cycles. This gives FireDEX of Pittsburgh the
ability to “take action” in a timely fashion. Property owner can be
assured that our mitigation team is trained in the proper operation of
our heavy equipment to prevent additional damage to affected areas.
FireDEX of Pittsburgh’s technicians are certified by the Restoration
Industry Association (RIA) and Institute of Inspection Cleaning and
Restoration (IICRC). We utilize the most innovative and up-to-date
equipment and procedures. Our field professionals carry the “Certified
Restorers (CR)” designation, which is the highest rating awarded
within the restoration industry by RIA. We are also designated
“Certified Mold Remediators (CMR)” technicians, by Indoor Air Quality
Association (IAQA) to assist in complex residential or commercial
mold issues. These certifications, along with our CGR (Certified
Graduate Remodeler), designation give us the ability to handle all of
your construction projects with professional assurance.
Furthermore, we offer peace of mind to the insured by providing
appropriate background checks and screenings for all employees that
far exceed current industry standards.
Should property damage occur to your commercial or residential
property, we hope you’ll give
This Industry
the experienced professionals
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at FireDEX of Pittsburgh the
John Arnold,
opportunity to provide you
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with an economical repair
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assessment plan that will
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completely restore both your
for FireDEX of
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Pittsburgh.
peace of mind.