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SOUTH HILLS HONDA ’ S NEW FACILITY GIVES CUSTOMERS THE LATEST AND GREATEST IN CAR BUYING
Ever since they bought the business back in 2007 , Elissa and Greg Norton , owners of South Hills Honda , had been hoping to quickly outgrow their location so they could rebuiild and make it one of Pittsburgh ’ s premier dealerships for all your automotive needs .
But like any great endeavor , the devil is in the details , and planning to be the best took a lot longer than just whipping up blueprints for a cookie-cutter building .
“ Things started taking shape in early 2012 ,“ Greg Norton said of their new dealership , which just opened for business in December . “ It took a while to get it up and off the ground , but fortunately our customers and employees seem to love the finished product .”
The new South Hills Honda has become a stunning three-story building ( with two of those actually underground ). It has a nine-car enclosed service reception area , three-car enclosed delivery area , four express bays for quick service aboveground and a completely subterranean service department .
“ It ’ s like a giant walk-out basement house that has been built into a hillside , and we wanted to take advantage of the benefits that presented ,” Norton said . “ Most people feel that car buying isn ’ t as much fun as it should be , so every aspect of our new dealership is geared toward creating a more entertaining experience for our customers . We want it to be so inviting that people feel comfortable just stopping by for a soda or cup of coffee .”
And it ’ s true : valets take customers ’ cars from them to the appropriate service areas ; there are two separate customer lounges with big-screen TVs ; WiFi is available throughout the entire facility ; a kids ’ play area helps to keep youngsters busy while Mom and Dad negotiate a good deal ; a 10-foot video wall in the showroom informs customers of the newest models and features ; and lastly , every serviced vehicle receives a free car wash before driving off the lot . The dealership has even added a new in-house Farmers insurance agency , where customers can compare rates and get a policy on the spot if they like what they see .
In keeping with Honda ’ s dedication to sustainable and thoughtful design , the facility has some green features that will make environmentally minded customers smile .
“ We heat the majority of the building with waste oil , using a state-of-the-art system engineered to be ultra-clean and efficient . We also have five 2,000-gallon rainwater collection tanks in the ground used for washing cars . All the roof surfaces slope to capture the rainwater , which is then diverted into a sophisticated filtration system that scrubs it and
makes it usable for washing cars and other gray-water applications ,” Norton said .
He also stated emphatically that the whole project wouldn ’ t have been doable without the ceaseless help and support of his staff and loyal customers , and for that he ’ s very grateful .
“ Business has been great for us since we ’ ve been here , and the biggest reason is the quality of our employees . I just can ’ t say enough good things about our people . They were tireless and terrific throughout the entire construction process ,” Norton said . “ They were asked to do a whole lot more while transitioning to this new facility , and each and every one of them stepped up and met the challenges . We ’ re lucky to have some of the nicest and hardestworking people around .”
So it ’ s no surprise why South Hills Honda has been Greater Pittsburgh ’ s fastest-growing Honda dealership over the past seven years . And , with a 2016 model lineup that ’ s on fire , with vehicles like the new Honda Pilot , HR-V and Civic , the future ’ s continuing to look very bright as well .
For more information on South Hills
Honda , go to the website at SouthHillsHonda . com . If you ’ re looking for service , a new or pre-owned vehicle , or just want to check out the new facility , stop by at 3663 Washington Road ( Route 19 ) in McMurray . You can also call at 724.941.9100 .
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