The best of care , at the worst of times
Grace Kizina was coming to the end of a stressful week when she experienced an alarming post-menopausal symptom . As a 6th grade teacher , one week from returning to school for the new school year — during a pandemic — this was the last thing she needed .
Immediately , she contacted her AHN Primary Care Physician , Dr . Leah Campbell , through MyChart . “ I wanted to be seen quickly as I was very anxious ,” Grace said .
Dr . Campbell referred Grace to Dr . Ellen Hancox , one of the new OB-GYN physicians at AHN Women ’ s Health at Saint Vincent . Grace was able to make an appointment for the following day .
“ She put me at ease right away ,” Grace said . “ She discussed my medical options in an easy-to-understand manner . I felt she understood where I was and cared for me and my situation .”
Dr . Hancox performed an in-office abdominal ultrasound and precautionary biopsy .
“ Everyone showed the utmost of concern and was incredibly helpful . I felt like I was among friends .”
– GRACE KIZINA
“ Everyone showed the utmost concern and was incredibly helpful . I felt like I was among friends ,” Grace said .
“ Visiting a gynecologist , being treated , shouldn ’ t be an anxietyproducing or negative experience ,” said Dr . Hancox . “ Fortunately , we were able to provide a benign diagnosis and explanation for what she was experiencing .” Dr . Hancox followed up with the biopsy results .
“ She explained everything and put me at ease with her gentle yet knowledgeable demeanor ,” Grace said . “ She cared enough to get back to me quickly and take that stress off of me . That ’ s the type of caring concern that makes me a patient for life .”
Grace will be seeing Dr . Hancox for regular wellness checks from now on . Adding one more AHN doctor to her roster .
READ MORE OF GRACE ’ S STORY AT ERIE . AHN . ORG / SAINT-VINCENT-STORIES .