IN Millcreek Summer 2016 | Page 71

Helping People Move Forward with Their Lives. n Only cash payment is accepted n “Too good to be true” offers Common door-to-door sales pitches involve home improvement work, magazine sales and home security alarms. It’s important to research companies first, before committing to a contract, to verify the identity of a salesperson and associated company. Watch and listen for these industry red flags: n Claims of leftover asphalt from a neighboring job n Immediate and cheap offers to make home repairs n The contractor is from out of state or in an unmarked truck n The home security representative is offering to upgrade or update your security system for free and without appointment Just because it’s summer doesn’t mean the scam calls will stop. Phone scams do work, especially ones that use scare tactics, like the “Family Emergency” scam and “Tech Support” scam. In the “Tech Support” scam, con artists will attempt to scare residents into believing there is a virus on their computer. The callers will falsely represent themselves as being from tech support, Microsoft or a geek squad and ask that you provide remote access to your computer. If you comply with the caller’s requests, they can take control of your computer, steal any saved information and could download a virus. The caller will also ask for payment to resolve the issue. This type of scam, if successful, will put your personal and financial information at risk. TIPS ON AVOIDING TECH-RELATED SCAMS: Keep A Clean Machine Have a good anti-virus program. Free antivirus programs are generally more useful as ad generators than they are at protecting your computer. Don’t Listen To Your Computer If there is something wrong with your computer, you will have to seek professional help yourself. You should not comply with any unsolicited calls, pop-ups with notifications that a virus has been detected or a web page that tells you your computer is infected. Do NOT call the associated numbers! Turn your computer off and seek local professional help. Back It Up! Backup all files. Don’t wait until you NEED it before you check that you can GET it. Niagara Network is a networking group that consists of many professionals who come together once per month to meet and talk about how we can assist people in Millcreek and the Erie area with a variety of needs. To learn more about Niagara Network and how we may be able to assist you with a need, please call Katherine Reim at 814.860.1333 or via e-mail at [email protected] Contributors: Tim “The Computer Geek” Prawdzik, President/CEO of TechnoBiz, 814.806.3445 Pamela Marlowe, Better Business Bureau of Western PA, Erie Office, 877.267.5222 Colleen Wallace, Community Affairs Specialist, Gateway Health Plan, 412.518.7764 Katherine Reim Service Coordination Unlimited, Inc., 814.860.1333 Maggie Herzog, M.A. CCC.SLP, Genesis Rehab Services,