IM January 2026 | Page 38

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MINE MAINTENANCE
With full flowsheet data, we can start to optimise where we spend our maintenance‘ risk budget’,” FLS’ s Terrance Galvin says
• Design equipment and upgrades for lowimpact, fast, safe maintenance as standard;
• Use digital twins and closed-loop control to schedule interventions at the best point for throughput, energy and water, not just calendar dates;
• Build KPIs that track tCO₂ per tonne, kWh per tonne and cu. m of water per tonne

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• Combine customer expertise with remote support to cut travel, shorten response times and lift the capability of local teams.
Galvin concluded:“ That’ s the direction we’ re building towards – making fixed-plant maintenance the place where productivity, cost and sustainability are reconciled, not traded off.”
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Outcome-based servicing
Efficiency has always been critical for the mining industry, but as margins continue to tighten and sustainability pressures increase, mines need to seek for new means to improve it.
Metso Life Cycle Services solutions go beyond the industry norms to address this need, the OEM says.
Over the last two years, Metso has added at least 100 new Life Cycle Service( LCS) agreements. Now with more than 550 of these multi-year pacts in place – encompassing the complete range of Metso’ s solutions scaling from spares and wears to a complete flowsheet or process island, utilising Metso’ s end-to-end expertise covering advanced maintenance, data-driven services and other expert services – the company is taking another step forward with its LCS offering.
Metso’ s new, scalable LCS approach reflects the shift toward outcome-based partnerships and performance-driven business models, while addressing customers’ different levels of support requirements, the company said in the press release it issued in October to coincide with the Brazilian Mining Expo & Congress Exposibram 2025 event.
Heikki Laxell, Vice President, Life Cycle Services Offering Development, said the company’ s aim with this approach is to build partnerships focusing on shared goals and commitment.
“ Metso can commit to and have mutually agreed targets with customers with commercial models that foster win-win partnerships,” he told IM.“ The capabilities of our organisation and global reach have allowed us to become the industry benchmark for servicing. The new approach leverages our experience from individually tailored customer agreements to develop a more standardised offering, designed to accommodate diverse requirements effectively.”
Examples of the new LCS solutions that are designed to meet market-specific needs and drive customer value include:
• LCS for Crushing as a Services output – A model, recently made available in South America and having several active contracts in India for aggregates and mining customers, to enable crushing operations without major capital investment. It offers the customer predictable costs, rapid mobilisation and performance, the company claims; and
• LCS for Pumps availability – A globally available solution for customers seeking continuous pumping performance. It aims to improve customer’ s pump equipment availability and parts supply while reducing capital expenditure, supporting operational reliability and improving the total cost of ownership.
“ Customers are not just buying labour or parts from us; they want to reach a certain outcome, which is typically related to availability, uptime or throughput – all of which translates to improved productivity,” Laxell said.“ With LCS Crushing as a Service, for instance, the customer is buying tonnes per hour productivity through our commitment of throughput, availability and quality.
“ By taking on this role, we are allowing customers to focus on other areas of their business such as strategic growth.”
36 International Mining | JANUARY 2026