REMOTE SITE SERVICES
over three years, the contracts involve three
individual unincorporated joint ventures
agreements with Sodexo and 100% owned
Aboriginal businesses Palyku Enterprises Pty Ltd,
Karlka Facilities Management Pty Ltd and
Kariyarra Hospitality Services Pty Ltd.
Fortescue Chief Executive Officer, Elizabeth
Gaines, said: “Fortescue’s Aboriginal procurement
initiative and approach to providing opportunities
to Aboriginal people has empowered our Native
Title partners by building the capability and
capacity of Aboriginal businesses.
“These contracts are awarded on merit. Each of
our business partners have competitively
demonstrated their commercial ability to deliver
the contracted services and by working within a
joint venture, the Aboriginal businesses have the
support and opportunity to increase their active
participation and build long term sustainability.”
Across the three Fortescue sites, Sodexo will
provide a range of village services, including
accommodation services management to
approximately 3,000 workers in a typical week,
catering services – serving up to 8,500 meals
daily, industrial cleaning, retail, health and
wellbeing, transport and airport management
services, as well as trade-based maintenance
services delivery at Hamilton, Sodexo said.
Compass creates a SafeSphere
Compass Group is also a major player in mining
site services, primarily through its division ESS
Support Services Worldwide which provides
support services to people and businesses
operating in isolated and remote locations such as
the Pilbara iron ore hub in WA. Its services include
catering, cleaning, village operations and facilities
management. Key mines using ESS also include
Glencore’s Collinsville and Hail Creek coal mines in
Queensland, and various other sites including
South32’s GEMCO manganese mine in Northern
Territory.
A new Compass framework SafeSphere™
supports organisations in getting employees,
guests and clients back to enjoying food in the
workplace safely and with minimal anxiety. It is
described as “an adaptable and customisable
program of food, safety and hygiene solutions to
provide assurance and confidence in the
workplace developed with independent health,
safety and audit specialists to specifically deal
with consumer anxiety.”
“One of the biggest barriers to employees
return to work is employee anxiety, with research
showing 44% reporting feeling anxious about the
prospect of going back to work because of the
health risks posed by COVID-19 to them and those
close to them. Nearly half of employees are
concerned that their employers will bring them
back to work before it’s safe. The same number
worry about the future of the company they work
for and their job specifically,” Mark van Dyck,
Regional Managing Director of Compass Group
Asia Pacific says.“Employers need to address
anxiety and these other concerns when bringing
people back to work otherwise they won’t return
to pre-COVID productivity and engagement. We
designed SafeSphere to help address these
issues.”
It is a trademarked framework developed in
association with 14 independent, health, safety
and audit specialists across the region that offers
assurance on the safety of all interactions with
food in the work environment. It uses an operating
model with a set of certifiable standards. While
each country has a set of minimum standards in
place for operation, SafeSphere ensures a higher
level of consistency and comfort with an already
established auditable verification and validation
process.
SafeSphere is divided into key four areas:
Human Health & Hygiene, Healthy Spaces &
Places, Food Reimagined and Digital Touch.
Solutions under these areas address key anxieties
consumers are feeling related to eating outside of
their homes, including around social distancing,
the hygiene and health of people preparing food
and the spaces it is consumed in.
For example, before beginning a shift, the
Compass team undergo a double verification of
their health before they can start work, but are
also reducing the need for close contact enabling
people to pre-order meals and food, access
packaged ‘Grab & Go’ meal solutions or use low
touch pick-up or delivery-at-work meal options.
And it is deploying cashless transaction
capabilities across all relevant client sites.
SafeSphere also has the latest in digital tools to
relieve anxiety about social distancing including
people density tracking to ensure distancing
compliance.
“We developed SafeSphere so it can be
adapted in every market whilst providing a
baseline level of assurance, making it a
complimentary tool for local teams as they return
to the workplace.”
ISS launches Pure Space
ISS is headquartered in Denmark
but in Australia counts among its
mining clients BHP, BMA, OZ
Minerals, Roy Hill, Citic Pacific and
Wesfarmers Curragh. It has
launched ‘Pure Space’ – a new
product offering disinfection
cleaning of workplaces focused on
breaking the chain of infection
between people. The procedure is
an add-on to daily working area
cleaning services.
“Companies need to re-establish the physical
connection between people and places by
bringing employees back to work environments
that meet a higher standard of hygiene and
disinfection control. Companies want to restore
the emotional connection of employees by
building confidence in the safety of the
workplace,” says ISS Group COO, Troels Bjerg.
Research indicates that a virus applied to a
high-contact surface, such as a doorknob or a
tabletop, can infect 40-60% of the people in a
workplace within two to four hours.
Pure Space maximises hygiene and effectively
removes all microorganisms that are typical
sources of cross-infection. The cleaning focuses on
high-touch surfaces – areas that human hands
touch often. With Pure Space, surfaces are free of
microorganisms and results are tested and
evidenced with advanced technology.
All ISS cleaning professionals working with
Pure Space are fully trained and certified. Pure
Space is effective and eliminates all sources of
infection on surfaces and has been verified by
third party verifier, Norske Veritas.
“ISS has a responsibility to help society break
the chain of infection. To do that we have
developed Pure Space with our scientific
knowledge of large-scale cleaning, disinfection
and workplace experience. We have developed the
product within a few weeks utilising our experts
from all over the world. ISS and our people are
dedicated to making our customers’ employees
reconnect with the places they work, in the
aftermath of the corona pandemic,” says Troels
Bjerg.
“We’ve taken inspiration from the years of
experience we have working in clean room
environments, hospitals and healthcare
organisations with zero tolerance of any breaches
in hygiene and disinfection protocols. With Pure
Space, we are taking our knowledge and methods
of fulfilling those requirements and transferring
them to the office environment.”
Standard cleaning products tend to focus on
visible cleanliness and task frequency – for
example, how often the floors are cleaned or how
clean they look – but not place as much emphasis
on cleaning high-touch surface areas and making
ISS says companies including mines need to reestablish
the physical connection between
people and places by bringing employees back
to work environments that meet a higher
standard of hygiene and disinfection control
88 International Mining | SEPTEMBER 2020