ILHA Magazine Q2 2022 V7.0 | Page 104

To figure out the ROI of improving staff retention , the organization will want to have a clear understanding of the following three key performance indicators ( KPIs ):
Human Capital ROI = ( Revenue - Operating Costs - Employee Compensation ) / Employee Compensation .
Training Investment Value = Total Training Investment Headcount .
Turnover Rate = (# of Separations / Average # of Employees ) X 100 .
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