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Guarantees
Continued >> • Cases where no fault could be
found during a technician’s visit • Repairs not
carried out by our appointed service providers
and/or an authorised service contractual partner,
or where non-original parts have been used
• Repairs caused by installation which is faulty
or not according to specification • The use of
the appliance in a non-domestic environment,
i.e. professional use • Transportation damages.
If a customer transports the product to their
home or other address, IKEA is not liable for
any damage that may occur during transport.
However, in case of IKEA delivery of the product
to the customer’s delivery address, then eventual
damage to the product that occurs during this
delivery will be covered by IKEA (but not under
this guarantee). For claims under this last
particular condition, the customer should
contact IKEA Customer Services at IKEA.co.uk
• Cost for carrying out the initial installation
of the IKEA appliance. These restrictions do
not apply to fault-free work carried out by a
qualified specialist using our original parts in
order to adapt the appliance to the technical
safety specifications of another EU country.
Kitchen mixer taps
10-Year Guarantee
What is covered under this guarantee?
The 10-Year guarantee is valid for all kitchen
mixer taps at IKEA. This guarantee covers defects
in materials and workmanship. This guarantee
applies to domestic use only.
What is not covered under this guarantee?
This guarantee does not apply if the products
have been used in a corrosive environment.
Sofas
10-Year Guarantee
What is covered under this guarantee?
This guarantee applies to domestic use
only and includes defects in materials and
workmanship in frames, seat and back
cushions. For a full list of products covered
by this guarantee, see IKEA.co.uk/guarantees
Products not covered under this guarantee?
• TULLSTA • MUREN armchair • TIDAFORS
sofa bed • POÄNG cushions • POÄNG children’s
armchair
PAX/KOMPLEMENT
10-Year Guarantee
What is covered under this guarantee?
This guarantee applies to domestic use only for
clothes and shoe storage and covers defects in
materials and workmanship in the components
of the PAX/KOMPLEMENT wardrobes and interior
organisers. For a full list of products covered by
this guarantee, see IKEA.co.uk/guarantees
Guarantees
Products not covered under this guarantee?
For a full list of products not covered by this
guarantee, see IKEA.co.uk/guarantees use only and covers defects in materials and
workmanship in all bathroom washbasins and
mixer taps.
GODMORGON
10-Year Guarantee What is not covered under this guarantee?
This guarantee does not apply to products that
have been stored, assembled or installed
incorrectly, or cleaned with wrong cleaning
methods, wrong cleaning products, or damage
caused by impacts, accidents or waterborne
debris. It also does not apply to the filter/aerator
of the mixer tap which should be cleaned regularly
and replaced when worn out.
What is covered under this guarantee?
This guarantee applies to domestic use only and
covers defects in materials and workmanship.
For a full list of products covered by this
guarantee, see IKEA.co.uk/guarantees
Products not covered under this guarantee?
The guarantee does not apply to TOLKEN counter
tops.
Bathroom shower mixers
10-Year Guarantee
What is covered under this guarantee?
This guarantee is valid for all bathroom
thermostatic shower mixers at IKEA.
The guarantee covers defects in materials
and workmanship in all bathroom shower
mixers. Our products are tested well beyond
all relevant international standards and we
use only top brand components to secure our
10-Year guarantee promise.
Bathroom shower accessories
3-Year Guarantee
What is covered under this guarantee?
This guarantee is valid for: • BROGRUND
and VOXNAN shower head, hand showers,
shower hoses, riser rails and shower shelves
• VALLAMOSSE hand shower, shower hose
and riser rail • KOLSJÖN hand shower parking
bracket and shower hose. The guarantee is
valid from the date of purchase and the original
purchase receipt is required as proof of purchase.
What is not covered under this guarantee?
This guarantee does not cover normal wear
and tear, cuts or scratches, or damage caused
by impacts, accidents or waterborne debris.
Follow our assembly instructions and care
instructions carefully. This guarantee does
not apply to products that have been stored,
assembled or installed incorrectly, used
inappropriately, abused, misused, altered,
or cleaned with wrong cleaning methods or
wrong cleaning products. This guarantee does not
apply if the products have been used outdoors or
in a corrosive environment. It also does not cover
accidental damage.
Bathroom washbasins and mixer taps
10-Year Guarantee
What is covered under this guarantee?
This guarantee is valid for all bathroom
washbasins (including water traps) and mixer
taps at IKEA. The guarantee applies to domestic
Mattresses
25-Year Guarantee
What is not covered under this guarantee?
This guarantee does not cover changes in the
appearance of the cookware unless they have
a significant effect on function.
SENIOR pots and pans
25-Year Guarantee
Valid for all pots and pans in SENIOR series.
What is covered under this guarantee?
This guarantee applies to domestic use only and
covers defects in materials and workmanship in
all SENIOR cookware products. The guarantee
covers the base of the cookware. We guarantee
that the base will retain its shape and therefore
its heat-conducting qualities. The guarantee is
valid if you wash your cookware by hand.
What is covered under this guarantee?
This guarantee covers defects in materials
and workmanship in the components of
mattresses and/or bed bases. For a full list
of products covered by this guarantee,
see IKEA.co.uk/guarantees What is not covered under this guarantee?
This guarantee does not cover changes in the
appearance of the cookware unless they have
a significant effect on function.
Products not covered under this guarantee?
For a full list of products not covered by this
guarantee, see IKEA.co.uk/guarantees IKEA 365+ pots and pans
15-Year Guarantee
Valid for all pots & pans without non-stick coating.
5-Year Guarantee
Valid for all pots & pans with non-stick coating.
BEKANT, IDÅSEN and GALANT desk series
and storage systems
10-Year Guarantee
What is covered under this guarantee?
The guarantee covers defects in materials,
workmanship and function on all main parts
in the BEKANT and IDÅSEN desk series and
GALANT storage system.
Products not covered under this guarantee?
The following product in the BEKANT desk
series is not covered under the guarantee:
• BEKANT screens
MARKUS, LÅNGFJÄLL, TROLLBERGET,
ALLEFJÄLL, HATTEFJÄLL, FJÄLLBERGET
and JÄRVFJÄLLET
10-Year Guarantee
What is covered under this guarantee?
This guarantee covers defects in materials and
workmanship on the following components:
• the structural frame • moving parts
SENSUELL pots and pans
25-Year Guarantee
Valid for all pots and pans in SENSUELL series.
What is covered under this guarantee?
This guarantee covers function, materials
and workmanship in the above listed series.
The guarantee covers: • stability of the base
• washing in a domestic dishwasher
What is covered under this guarantee?
This guarantee covers function, materials and
workmanship in all cookware in the above listed
series. The guarantee covers: • stability of the
base • washing in a domestic dishwasher
(with the exception of non-stick coated items
or items made of cast iron, which we recommend
should be washed by hand) • non-stick properties
on non-stick pans
What is not covered under this guarantee?
This guarantee does not cover changes in the
appearance of the cookware unless they have
a significant effect on function.
TROVÄRDIG frying pans
5-Year Guarantee
What is covered under this guarantee?
This guarantee covers function, materials and
workmanship in all cookware in the above listed
series. The guarantee covers: • stability of the
base • non-stick properties
What is not covered under this guarantee?
This guarantee does not cover changes in the
appearance of the cookware unless they have
a significant effect on function.
IKEA 365+ knives
15-Year Guarantee
Valid for all knives in IKEA 365+ series.
What is covered under this guarantee?
This guarantee covers function, materials
and workmanship in all knives in the IKEA
365+ knives series. This means that, in
normal domestic use and provided that our
care instructions are followed, the knives will
still work as well as they did when they were
new, even after 15 years. In this instance,
normal use is defined as using (for cutting food)
and cleaning the knife by hand once a day,
and regular sharpening. For full details on this
guarantee, see IKEA.co.uk/guarantees
What is not covered under this guarantee?
This guarantee does not cover changes in
the appearance of the knife unless they have
a significant effect on function.
VARDAGEN cookware
5-Year Guarantee
What is covered under this guarantee?
This guarantee covers function, materials and
workmanship in all cookware in the above listed
series. The guarantee covers: • stability of the
base.
What is not covered under this guarantee?
This guarantee does not cover changes in the
appearance of the cookware unless they have
a significant effect on function.
SLADDA bicycle
10-Year Guarantee
Valid for belt drive.
25-Year Guarantee
Valid for bicycle frame.
What is covered under this guarantee?
This guarantee applies to standard use on roads
and cycle paths and covers defects in materials
and workmanship of: • the belt drive • the frame
What is not covered under this guarantee?
This guarantee does not apply to any other parts
or components of SLADDA and only applies to the
belt drive and frame. To replace parts (e.g. worn
brake pads or broken parts from an accident)
please call IKEA Customer Service or contact your
IKEA store. Use only genuine original replacement
parts. If you use anything other than genuine
replacement parts you may compromise the
safety of your bicycle.
What’s in the kitchen price?
The floor plan price is based on the above
8-cabinet example kitchen. This 8-cabinet
kitchen includes the following items: 1 60cm
METOD base cabinet, 2 60cm METOD sink/
oven cabinets, 3 60×80cm METOD wall
cabinets, 1 60×60cm METOD wall cabinet,
1 246cm LILLTRASK worktop, 1 LAGAN tap,
1 LILLVIKEN water-trap, 1 FYNDIG single
bowl sink, 2 plinths, 4 drawer fronts,
6 doors, shelves 4/2pk, 4 drawers,
legs 2/4pk, hinges 5/2pk and fixings.
For a full quote, ask a co-worker at
your IKEA store.
All kitchens except KNOXHULT kitchen also
include soft-closing door dampers.
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