IIC Journal of Innovation 8th Edition | Page 48

There Are New Markets for Industrial IoT Data Customer Segments requests from regulatory bodies (e.g. for accident investigations) and public-scrutiny agencies (e.g. for consumer protection). There are several customer segments for IIoT data just within an industrial organization. Operations departments use IIoT data to monitor and control production schedules. The Procurement department might use IIoT data for supply chain management. And, the finance department might use IIoT data for expenditure planning or insurance coverage. In the future, data owners need to look outside their organizations to service new classes of user and capture additional sources of value from their data assets. The immediate candidates are supply chain partners. Upstream, supplier partners should value equipment data to gain insights into operating performance for new product development purposes. Downstream partners in distribution channels should value IIoT data to improve their operations. Other Business Use Public sector Research (academic) Source: London Data Store, Greater London Authority Figure 2 London Data Store Users Industrial firms also need to anticipate consumer privacy issues. This will arise when data from their devices and products is linked to their owners. Examples include connected cars, home appliances and consumer-healthcare devices. There will also be new classes of data user, ranging from data management firms (e.g. to clean and to package data) to application developers and service providers (e.g. outsourced field support). Commercial Strategies The third factor that will define the prospects for data trading is the commercial strategies of data owners. In the case of public-sector agencies (e.g. city administrators, public transport, health and welfare agencies) that are public-sector interests and economic benefits to publishing data. The commercial challenge in these cases is about how to provide data on sustainable terms i.e. there has to be a monetization path that lets cities at least recover their costs. Statistics from the London Data Store, a Greater London Authority initiative to publish city data, identifies six categories of external-users. Their applications span in issues such as business and economy, demographics, environment, health, housing, planning and transportation. Over time, devices will become more sophisticated. They will supply performance data on a continuous basis and become a part of everyday life. That is when manufacturers should prepare for data IIC Journal of Innovation Voluntary sector Personal Use by Londoners In the private sector, industrial organizations might pursue walled-garden approaches where they limit availability and access to - 47 -