IIC Journal of Innovation 7th Edition | Page 66

Growing A Digital Mindset in the Lime Industry With An IIoT Platform… I NTRODUCTION QualiCal is an engineering company operating in the lime industry since 1996. The lime industry is an old, niche and close domain with relatively low margins, where innovation on proven technologies faces many obstacles, and where new players with their new proposal have many challenge to overcome to establish their role into the market. Consider that we are speaking of improvement on assets that have a long- lifespan and must be operated on continuous basis for producing a product, namely “lime”, that is a low cost-high volume commodity. 1 The market has become more and more competitive in the latest years, in principal, due to the fall in demand related to the economic global crisis of steel merged with the crisis related to the oil glut. Therefore, the most efficient technology is needed to reduce operating expenses by avoiding unplanned downtimes. The challenge has been to be competitive by applying an alternative business model. A new business model can distinguish the company from those companies who have been on the market longer and have not adapted to the new industrial revolution. When we started our business, many other companies had been in the market for decades, offering products and services in the lime sector. They had already received numerous and qualified references from all over the world. The challenge was clear from the beginning: we had to be competitive and the only way was to be different. Figure 1 Gian Mario Cella, QualiCal Founder and President In fact, only an alternative product, service - or better - an alternative business model would have given a competitive advantage to us compared to the other, well established players. “Digitalization is transforming the ways we do business, interact with our customers and build new business models, products and services. Our objective is to help our customers to improve their operational efficiency, reduce risks and increase profitability. Our mission becomes promoting the QualiCal provides technological solutions, engineering services and manufacturing equipment and plants for the lime domain. 1 Stork, Michiel, et al. A competitive and efficient lime industry - Technical Report by Ecofys. www.eula.eu. [Online] July 2014. http://www.eula.eu/file/475/download?token=5lpX8a3h IIC Journal of Innovation - 65 -