IIC Journal of Innovation 12th Edition | Page 61

Artificial and Human Intelligence with Digital Twins Human intelligence has been creating and maintaining complex systems since the beginnings of civilizations. One long-lived example is the Qanat in Gonabad, Iran, which was created 2,700 years ago and still provides drinking and agricultural water for around 40,000 people today. 1 In modern times, digital twins have emerged to aid operations of complex systems, as well as improve design and production. In parallel, both Artificial Intelligence (AI) and eXtended Reality (XR)—including Augmented Reality (AR) and Virtual Reality (VR)—have emerged as tools that can help manage the operations of complex systems. This article explores how digital twins can be enhanced with AI and how emerging UI technologies like XR can improve people’s abilities to manage complex systems via digital twins. Digital twins can marry human and artificial intelligence to produce something far greater by creating a usable representation of complex systems. End users do not need to worry about the formulas that go into machine learning, predictive modeling and artificially intelligent systems but can nonetheless capitalize on their power as an extension of their own knowledge and abilities. Digital twins combined with AR, VR and related technologies provide a framework to overlay intelligent decision making into day-to-day operations, as shown in Figure 1. Figure 1: A digital twin enhanced with AI and Intelligent Realities 1 P. English, "The Origin and Spread of Qanats in the Old World". Proceedings of the American Philosophical Society. JSTOR. 112 (3): 170–181. JSTOR 986162. June 21, 1968. - 56 - November 2019