iGroup Australia December 2013 | Page 6

eDM While traditional DM response rates continue to outperform their digital counterparts, electronic mediums can prove more cost-effective, generating a higher ROI than both DM and telemarketing.1 No matter what your campaign budget, iGroup can help you access electronic channels to get your message out there. The real value of eDM lies in the ability to very closely measure responses and click-throughs to continuously improve the performance of your campaigns. Get to know your supporters and prospects and communicate with them on a personal level to enhance relevance. 1 5 ‘Response Rate 2012 Report’, DMA (2012)