focus on the cars you have
in your workshop-Not the
one's you don't
- by Jeff Smit
Everybody knows that repairs on intervals now suggested by car maintenance being completed. This
modern day vehicles are becoming makers dealerships is happening because the workshop
much time might be OK for a perfect world, might be too busy, or they assume
consuming and costlier than they but driving environments and the the customer can’t afford it, or even
once were. driving patterns of motorists are worse, 'she'll be right'.
It must follow that the role of the far from perfect, hence regular To quantify the revenue potential
automotive technician has become maintenance on a whole raft of of
more important than ever. vehicle components is as vital now items TaT Biz offers an Average
They can no longer see themselves as it ever was. Service Price Calculator template
as service mechanics who do the So when someone drops off their car that will calculate how many of
standard grease and oil change, for an oil service a good workshop these additional items you should
plus any repairs that the customer must look beyond the service to be selling on average each week
wants done. the vehicle's future. and the associated revenue this
more
Compounding
complex,
the
role
of
the
ask
their
Technicians
themselves,
these
routine
maintenance
'what will generate. The template can be
technician is the undeniable fact maintenance does this vehicle need downloaded at www.tatbiz.net.au/
that car owners have long since to ensure it doesn’t break down and resources.
stopped fussing with their own cars. have problems in the foreseeable The template will point to the fact
This means that there is now an future'. This is called preventative that significant revenue is walking
obligation on workshop personnel maintenance. out of most workshops every week.
to protect their customers and try Most workshops Hence my contention that repair
to stave off costly repairs. In fact, assume they do this well but TaT businesses should focus on the cars
customers need to be educated research has clearly shown that that are already in the workshop
about the importance of ongoing vehicles first before worrying about the cars
maintenance. The longer service every
26 CAPRICORN IGNITION JULY 2017
must
and
independent
are
day
leaving workshops
without necessary
that aren't booked in.