Ignition Australia Ignition Feb 2019 - AU - JOOMAG | Page 12

Capricorn Travel Strikes Gold Travellers Choice National Travel Industry Awards The Travellers Choice National Travel Industry Awards is off a great year for Capricorn Travel who achieved record the premier travel industry event of the year. The event sales and profit in 2018 and now sit in the top 14% of agencies recognises and rewards excellence in the Australian travel in Australia. industry, culminating in the announcement of winners at a Capricorn Travel also won the following awards on the night: Gala Awards Dinner. • 2018 Suppliers Choice Awarded by Ready Rooms Capricorn Travel was awarded the coveted Gold Award • 2018 Suppliers Choice Awarded by Air Tickets for the first time at the 2018 dinner. Congratulations to • 2018 Suppliers Choice Awarded by Drive Away Holidays Capricorn Travel Manager, Lisa Carter and her team of travel Earlier in 2018, Capricorn Travel also won numerous awards professionals, on winning this prestigious award. This caps at the Qantas Holidays ceremony. Don't be left stranded on your next holiday Australians left out of pocket after booking plane tickets that never arrived say they feel “robbed” and “cheated”. Just prior to Christmas 2018, it was announced that online travel agency, BestJet.com, had been placed into administration. News that it has ceased trading sends a strong warning to customers about the risks of using particular online travel agencies, their model of trimming service and reducing prices at all costs is not without consequences, as many travellers are unfortunately finding out the hard way. It is estimated that as many as 10,000 Bestjet.com customers had their Christmas holiday plans thrown into disarray. For greater peace of mind, it is strongly recommended that travellers use trusted, fully-accredited ATAS retailers. Travel agencies that bear the ATAS symbol have met strict criteria in order to become nationally accredited. Their accreditation means they are the best in the industry. They are required to conduct business in compliance with Australian Consumer Law and in accordance with ATAS Charter and Code of Conduct (available on the ATAS website). The Australian Federation of Travel Agents (AFTA) says it fought “vigorously”, and successfully, over 18 months to ensure BestJet.com did not become a part of the ATAS accreditation scheme. A full list of professional, legitimate and trusted businesses can be found at atas.com.au. It pays to book with an ATAS accredited travel agent like Capricorn Travel. Contact the Capricorn Travel team on 1800 655 077 or email [email protected] for your future travel plans. 12 CAPRICORN IGNITION FEBRUARY 2019