2. Open Your Ears to Active Listening
Hearing is one of our 5 senses and gives us the ability to perceive sound including speech. Yet the ability to perceive sound doesn’t automatically equate to listening.
Actively listening means the speaker receives a response from the listener, whether that be verbal or physical, acknowledging they've been heard. Any other response is frustrating and demotivating to the speaker. Add technology into the mix and the the impact can be even more severe.