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Salary Survey 2022 Departments & roles
SALARIES BY FUNCTION AND ROLE
MANAGING DIRECTORS AND C-SUITE
Gaming businesses recognise the value-add that outstanding leadership can provide . On a caseby-case basis , many are willing to remunerate substantially above the baseline ( including well beyond the headline figure quoted in this report .) When it comes to senior roles , salary is often less important than medium to long-term remuneration , in the form of bonuses and long-term incentive plans ( LTIPs ). In most markets , and prominently in the US , certain businesses are showing particular willingness to pitch aggressive packages to target candidates . One note of caution : increased M & A activity paves the way for restructuring , which can displace senior candidates and depress remuneration levels somewhat in specific cases . Gerry O ’ Sullivan , Marden Executive
ANALYTICS & SENIOR DEVELOPERS
Data is more valuable than ever and its importance to companies shows in the continual demand for top talent . Interview rounds are shortening as talent have more offers than before , with salaries continuing to rise . Office-based roles have been replaced with hybrid work , although remote roles are still more popular to candidates . High demand means that candidates with gaming experience , maths or computer science degrees are rarely available for long . Anthony Watters
JOB TITLE FROM TO AVERAGE
DATA / BI ANALYST ( JUNIOR )
DATA / BI ANALYST ( SENIOR )
DATA ANALYST ( SENIOR , US )
£ 30,000 £ 40,000 £ 35,000
£ 45,000 £ 60,000 £ 52,000
$ 100,000 $ 130,000 $ 115,000
BI DEVELOPER £ 50,000 £ 70,000 £ 60,000
HEAD OF ANALYTICS
£ 75,000 £ 100,000 £ 87,500
LEGAL AND COMPLIANCE
Salaries have increased significantly across the board , but it ’ s premium pricing for leadership talent that ’ s most inflating the average rate . With such a severe talent shortage , good leaders are receiving highly attractive offers . The continual delay of the UK Gambling Act review has slowed hiring , though companies are ringfencing funds for aggressive hiring as soon as the tides turn . New AML requirements in multiple jurisdictions are driving demand for this specialist skillset . Compliance hiring can be made more challenging by its requirement for location-specific and office-based working ; companies that can find a way to improve flexibility will find hiring easier . Kerry Gillitt
JOB TITLE FROM TO AVERAGE JUNIOR LEGAL COUNSEL £ 50,000 £ 70,000 £ 60,000 SENIOR LEGAL COUNSEL £ 80,000 £ 110,000 £ 90,000 GENERAL COUNSEL £ 150,000 £ 220,000 £ 200,000 COMPLIANCE OFFICER £ 40,000 £ 65,000 £ 50,000
COMPLIANCE MANAGER ( USA )
$ 100,000 $ 120,000 $ 110,000
HEAD OF COMPLIANCE £ 90,000 £ 150,000 £ 100,000
CUSTOMER SERVICES
Language skills are a key component of customer services , with Finnish , Swedish , Korean and Japanese fluency among the highest in demand . Companies generally look to recruit from outside igaming at junior levels as they can provide quick and thorough training . Support roles have historically been fully office-based , but companies are now organising themselves to accommodate hybrid work . Remote working is possible , but not easy to find . David Kelly
JOB TITLE FROM TO AVERAGE
CUSTOMER SERVICE AGENT ( ENG / SPA / FRA )
CUSTOMER SERVICE AGENT ( NICHE LANGUAGE )
£ 20,000 £ 25,000 £ 22,500
£ 25,000 £ 35,000 £ 30,000
TEAM LEADER £ 35,000 £ 55,000 £ 45,000 OPERATIONS MANAGER £ 40,000 £ 55,000 £ 47,500 HEAD OF DEPARTMENT £ 55,000 £ 80,000 £ 65,000
SALARY SURVEY 2022