iGB Africa report - The rise of digital | Page 28

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In its 2020 annual report, Safaricom said that its 3G network now covers 94 % of the population, while its 4G network covers up to 77 %. But as chief executive Peter Ndegwa said in the company’ s annual report for the year to March, most users still only have access to 2G devices, with“ affordability” being the main reason they haven’ t moved to 4G handsets.“ Changing this will take time,” he added.
On mobile money, Safaricom says it is a key enabler for people
M-Pesa revenue 2016-20( KESbn)
90
80
70
60
50
40
30
20
10
0
84.4
75
62.9
55.1
41.5
2016 2017 2018 2019 2020
Source: Safaricom annual reports
October 2020