iGB Affiliate 89_Q1 2022 | Page 26

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TRAFFIC

“ It is vital that operators are able to recognise the different customer journeys of VIP and at-risk players ”

journeys . Support needs to be in place to
offer interesting deals to VIPs and other
safe players , but care must be taken not
to target players that could be considered
vulnerable . Rather than offering them a
deal that could be misconstrued as a way
of helping them out of their predicament ,
emphasis should be placed on offering
them resources they can use to address
the issues they have with gambling .
CREATING BESPOKE SAFER GAMBLING CAMPAIGNS
This will therefore lead to operators
investigating how they can create bespoke
safer gambling campaigns . Ideally ,
marketers will look for ways in which they
safer gambling regulations , just as the
operators themselves do .
There are many safer gambling
resources already available , but marketers
but who are potentially vulnerable , and also minors who attempt to gamble online . Marketing content should be age-appropriate , so marketers must make
SAFER GAMBLI
can promote safer gambling regardless of
need to create a clear path between
certain their materials meet the right
whether or not it is Safer Gambling Week .
problem gamblers and these resources .
standards . In terms of affiliate marketing ,
A great example can be found at William
Working with the Betting and Gaming
affiliates might receive creatives through
Hill . As one of the UK ’ s largest casinos
Council ( BGC ), many of the UK ’ s biggest
their programme . Importantly , they still
and sportsbooks , the chance of someone
casino brands have developed rigorous
need to check that information and CTAs
interacting with its marketing materials is
safer gambling commitments and checks .
for safer gambling support are present
fairly high . With this comes a responsibility
With these , and those provided by self-
on all marketing materials . Support from
to make sure its promotional materials
exclusion tools like Gamstop , marketers
brands and affiliate managers should help
have that safer gambling message in
should have all they need to build bespoke
them to lay out some of the dos and don ’ ts
place . William Hill has actually chosen
safer gambling campaigns that inform and
of creating good advertising materials that
to allocate 20 % of its TV coverage to
engage players without encouraging them
attract people to the operators while also
promoting safer gambling .
to gamble outside their means .
supporting safer gambling .
Brands and affiliates need to have
other measures in place . For example ,
all social media creatives and marketing
DEMOGRAPHIC TARGETING
A lot of different factors go into creating
One important channel that needs restrictions is YouTube . Brands and operators should ensure that any videos
materials need to include the new ‘ Take
a fantastic marketing campaign , one of
uploaded are age-restricted to those
Time To Think ’ slogan together with the
which is demographic targeting .
aged over 18 only . By doing this the age
BeGambleAware . org link that has replaced
Many operators and industry watchdogs
restrictions will hold in place – even if the
the ‘ When The Fun Stops , Stop ’ campaign .
are concerned about the number of
videos are embedded on other sites .
They also need to create safer gambling
‘ young ’ gamblers , which includes both
There are even conversations as to
hubs to direct players who might have a
those over the minimum age threshold
whether or not we should treat gambling
problem to the right help resources .
The need to promote safer gambling
goes beyond the brands themselves .
Affiliate marketers need to understand
the goals and targets for safer gambling
that they have set out . When creating
campaigns , affiliates need to promote
the brand in a way that is compliant with
“ It is vital that operators are able to recognise the different customer journeys of VIP and at-risk players ”
advertising and marketing materials in the same way that we do alcohol advertisements . This would mean raising thresholds to target those customers aged 25 or over instead . The younger , more vulnerable demographic would then be avoided . This , together with stringent age verification checks at casinos and affiliate
26 • ISSUE 89 • Q1 2022