journeys . Support needs to be in place to |
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offer interesting deals to VIPs and other |
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safe players , but care must be taken not |
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to target players that could be considered |
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vulnerable . Rather than offering them a |
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deal that could be misconstrued as a way |
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of helping them out of their predicament , |
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emphasis should be placed on offering |
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them resources they can use to address |
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the issues they have with gambling . |
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CREATING BESPOKE SAFER GAMBLING CAMPAIGNS |
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This will therefore lead to operators
investigating how they can create bespoke
safer gambling campaigns . Ideally ,
marketers will look for ways in which they
|
safer gambling regulations , just as the
operators themselves do .
There are many safer gambling
resources already available , but marketers
|
but who are potentially vulnerable , and also minors who attempt to gamble online . Marketing content should be age-appropriate , so marketers must make |
SAFER GAMBLI |
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can promote safer gambling regardless of |
need to create a clear path between |
certain their materials meet the right |
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whether or not it is Safer Gambling Week . |
problem gamblers and these resources . |
standards . In terms of affiliate marketing , |
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A great example can be found at William |
Working with the Betting and Gaming |
affiliates might receive creatives through |
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Hill . As one of the UK ’ s largest casinos |
Council ( BGC ), many of the UK ’ s biggest |
their programme . Importantly , they still |
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and sportsbooks , the chance of someone |
casino brands have developed rigorous |
need to check that information and CTAs |
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interacting with its marketing materials is |
safer gambling commitments and checks . |
for safer gambling support are present |
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fairly high . With this comes a responsibility |
With these , and those provided by self- |
on all marketing materials . Support from |
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to make sure its promotional materials |
exclusion tools like Gamstop , marketers |
brands and affiliate managers should help |
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have that safer gambling message in |
should have all they need to build bespoke |
them to lay out some of the dos and don ’ ts |
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place . William Hill has actually chosen |
safer gambling campaigns that inform and |
of creating good advertising materials that |
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to allocate 20 % of its TV coverage to |
engage players without encouraging them |
attract people to the operators while also |
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promoting safer gambling . |
to gamble outside their means . |
supporting safer gambling . |
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Brands and affiliates need to have
other measures in place . For example ,
all social media creatives and marketing
|
DEMOGRAPHIC TARGETING |
A lot of different factors go into creating |
One important channel that needs restrictions is YouTube . Brands and operators should ensure that any videos |
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materials need to include the new ‘ Take |
a fantastic marketing campaign , one of |
uploaded are age-restricted to those |
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Time To Think ’ slogan together with the |
which is demographic targeting . |
aged over 18 only . By doing this the age |
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BeGambleAware . org link that has replaced |
Many operators and industry watchdogs |
restrictions will hold in place – even if the |
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the ‘ When The Fun Stops , Stop ’ campaign . |
are concerned about the number of |
videos are embedded on other sites . |
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They also need to create safer gambling |
‘ young ’ gamblers , which includes both |
There are even conversations as to |
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hubs to direct players who might have a |
those over the minimum age threshold |
whether or not we should treat gambling |
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problem to the right help resources .
The need to promote safer gambling
goes beyond the brands themselves .
Affiliate marketers need to understand
the goals and targets for safer gambling
that they have set out . When creating
campaigns , affiliates need to promote
the brand in a way that is compliant with
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“ It is vital that operators are able to recognise the different customer journeys of VIP and at-risk players ” |
advertising and marketing materials in the same way that we do alcohol advertisements . This would mean raising thresholds to target those customers aged 25 or over instead . The younger , more vulnerable demographic would then be avoided . This , together with stringent age verification checks at casinos and affiliate |
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26 • ISSUE 89 • Q1 2022 |