iGB Affiliate 71 Oct/Nov | Page 55

INSIGHT REGULATION FIT GDPR dominated the early part of the year but it was no blip, says Asbjørn Bieling-Hansen. With more EU regulation in the pipeline, it’s time affiliates stopped ducking privacy compliance and grasped the opportunities offered by new regimes TODAY, PERSONAL DATA IS COLLECTED at a phenomenal rate, making it a commodity that The Economist called “the world’s most valuable resource ahead of oil”. This is hardly an overstatement, considering how much the collection of data affects the success of a company and the customer experience alike. Regulation of our data processing and data handling is an undeniable fact. In the past few years we have seen a lot, especially in igaming. Earlier this year all anybody was talking about seemed to be the General Data Protection Regulation (GDPR). On 25 May 2018 the GDPR became enforceable, threatening companies with large fines if they are not compliant. So, are we compliant? Recent studies carried out by 451 Research suggest that, while businesses are realising the importance of GDPR, many are falling short in terms of the technologies and processes they have in place to ensure compliance. In most cases the challenges lie in the organisation, storing and retrieving of data. Forbes suggests that 20% of companies, at best, are close to full compliance with GDPR. Since it came into force, European regulators have also reported massive increases in the reporting of complaints, with the ICO anticipating that, as more awareness is instilled, the number of complaints will continue to rise. This is concerning, considering that GDPR increases maximum fines for malpractice to €20m (£17.6m) or 4% of a company’s global turnover, whichever is higher. GDPR has also encouraged more transparency among companies, with an increase in the reporting of data breaches since its coming into force. Interpreting GDPR Over the past few months, and very much in the week before the enforcement of GDPR, inboxes were flooded with a staggering “Forbes suggests that 20% of companies, at best, are close to full compliance with GDPR” amount of emails, all asking for consent for the processing of personal data. As Alanis Morissette might say, “Isn’t it ironic?” Only in this case there actually is some irony, in that companies asking for consent must necessarily have had the previous consent of that same customer to be allowed to contact them in the first place. Moreover, consent is only one of five other legal bases on which businesses can rely to process data. These are: compliance with a legal obligation, contractual performance, vital interests, public interest and legitimate interest. What is also very important to understand is the difference between ‘personal data’ and ‘personal identifiable Information’ (PII). To make the distinction, it’s important to understand that all PII is personal data but not all personal data is PII. For example, the European Court of Justice ruled in 2016 that a dynamic IP address will in some cases be considered personal data, while in others it is PII. So, when is it PII? Certainly, if any third party can link the dynamic IP iGB Affiliate Issue 71 OCT/NOV 2018 53