iGB Affiliate 68 April/May | Page 51

INSIGHT applying it to your affiliates will help you get noticed pretty quickly. You might be the first brand to optimise for chatbot marketing or to give better rewards to affiliates than their competitors. Add some spins and you’ll get your name in front of your target audience easily and cost-effectively. The audience for press releases is often much wider and even getting backlinks through PR can help raise your affiliate program profile. Attend lots of events and network in person. The old adage of people buy people is still prevalent in the affiliate space. The more you can engage and build trust, the faster you will develop relationships that help grow your programme. Be selective Focus on doing what you say and saying what you do. Build relationships first and campaigns or deals later. Sometimes operators believe they need to be trying out every vertical to survive but this isn’t always the case. It’s about building reciprocal relationships that deliver the right player results, instead of just being visible on every site. Build volume rather than fixating on just being with one main affiliate brand. Top affiliates charge premium rates for their traffic. You can get the same results by working with more affiliates that provide affordable rates and still deliver good player volumes. Don’t be afraid to say no to an offer that doesn’t provide you with a cost- effective margin in the early stages. Be honest about what you want and what you are willing to pay for rather than waste an affiliate’s time by negotiating deals that don’t make any financial sense. It’s time-consuming for affiliates to update links and website content. There are thousands of affiliates out there that are potentially a good fit for your site, so take time to be selective about who you work with, what they can deliver and how it fits in with your own strategies for promotion. While it will always be an end goal to be at the top of the list on search engines such as Google, there is no cause for concern if you aren’t there within the first month. Keep it simple Your brand is probably just one in a long list of brands that affiliates work with daily so be succinct and clear in what you’re offering. First impressions count. Communicate to your affiliates in a way that will make you memorable. Cut out jargon from your email pitches, be clear about what Pay on time and offer transparent reporting There’s nothing worse for an affiliate than an operator that doesn’t pay their bills on time. If you falter in payments then other affiliates will know about it and you can undo all your hard work. Small delays can have a big impact on your affiliates. “Be honest about what you want, what you are willing to pay for rather than waste an affiliate’s time by negotiating deals that don’t make any financial sense” you offer and how you differentiate yourself and train your affiliate staff to do the same. After all, they are the front line for your business and represent your brand. Humour works well. When you are reading hundreds of emails a day the one that makes you laugh could stand out from the rest. Affiliates want what’s best for their br and and they’re looking to work with partners that will support them. Show them how you will benefit them and what they can expect from working with you. Maintaining a good reputation with your affiliates or gossiping about your programme can stop new deals from happening. Pay them on time and respond quickly to queries. Build a database of targets Partner up with reputable marketing and media suppliers, use your technology provider to push your content to their affiliate relationships, and do the research yourself in Google. There are several igaming directories, forums and media partners that can help you reach a massive affiliate audience from the get-go. Engage and join the affiliate conversation and market your brand. You can appear as an expert speaker or write articles to further your name. Affiliates want to get to know you and understand that you’re in the know too. Showing you’re up to speed on the latest regulatory changes and communicating effectively is a sure-fire way to get in your affiliates’ good books. If you can show you’re a knowledgeable voice in the industry, they’ll trust you. Use reporting software to your advantage as it will cut down on the time needed to organise your affiliates. This helps identify which affiliates are really pushing your brands and which are falling behind. Then, catch up with them, push them further or offer them a different deal. Analysing this traffic manually may not be the best use of your time, so you will want to use software that can automate this for you. This depth of data analysis will allow you to command negotiations and get the best deals. Running an affiliate program might seem simple, but doing it well takes skill. Knowing your affiliates and spurring them on to success will be great for your programme, so work hard on these relationships. Get out there, build your brand, then maintain your shining reputation. With almost two decades of digital marketing and affiliate experience gained within retail, payments and blue chip igaming brands, LEE-ANN JOHNSTONE has a wealth of expertise as an award- winning digital marketing expert and business mentor. She is the creator of AffiliateFEST, founder of Best Odds Marketing, a strategic digital consultancy specialising in affiliate marketing, and in 2017 she launched Affiliate Insider, which offers affiliate bootcamps, business retreats, affiliate manager training and business development. iGB Affiliate Issue 68 APR/MAY 2018 47