iGB Affiliate 65 Oct/Nov | Page 43

FEATURE “Why was the termination of the Sky Bet affiliate programme such a catastrophic mistake? Affiliates drive the vast majority of non-brand organic search for an operator. That non-brand traffic is all of the ‘comparison’ traffic” Because search engines are now the most trusted and influential information source there is, it makes sense to say that if you want to be trusted as a brand, you need to be seen as trustworthy on organic search. It’s an important point, so I’m going to repeat in a different way… If 88% of consumers research a purchase — and search engines are more trusted than mainstream media — it means as a brand you should have prominence and a trustworthy footprint in organic search. Another recap ● ● Organic search is hard to track, which is why the influence of search may come as a surprise to some brands ● ● Organic search is the single most trusted source of information there is ● ● Most of us use search to make buying decisions Back to Sky Bet Why was the termination of the Sky Bet affiliate programme such a catastrophic mistake for this brand? Affiliates drive the vast majority of non-brand organic search for an operator. That non-brand traffic is all of the ‘comparison’ traffic. Furthermore, affiliates such as AskGamblers now rank across hundreds of brand phrases for igaming operators, so now affiliates are driving brand traffic via their own affiliate properties! I did some clicking around on some Sky Bet affiliate placements and the traffic goes to a site called wlskybet.iaofr.com and then gets bounced into Sky Bet. As you know, this is to enable tracking. I then queried Majestic and downloaded all of the referring domains to wlskybet.iaofr. com using their historical and fresh index databases. In other words I’ve got data on Sky Bet’s complete affiliate network. With this list, I queried SEMrush using its API and got the search visibility for all of its referring domains from the SEMrush UK database. The SEMrush database tracks the top 100 search results for 20 million keyphrases. In reality there will be hundreds of millions of long tail phrases that would probably represent another 60% more traffic than SEMrush is accounting for. In other words, if SEMrush says ‘X’ site has 1,000 visits from organic search, in reality it’s probably more like 1,600. Majestic data shows 1,585 referring domains and SEMrush data shows the total sum of Sky Bet’s affiliate network: ● ● organic keywords 1,257,470 ● ● organic traffic 1,541,162 ● ● organic cost $4,303,282 (£3.2m) Just to explain a little more about the data: it says the Sky Bet affiliate programme has 1,585 domains, which rank across 1.257 million keyphrases, with an estimated organic traffic of 1.5 million visits worth roughly $4.3m per month. Is this massive self-harm? I think so, but only time will tell if it kills Sky Bet. Finally We’ve talked about the difficult legal landscape surrounding affiliates but common sense tells us that it’s a tiny minority of affiliate activity that is under serious scrutiny. It’s clear that organic search is the most important source of information when making a purchase, especially for online products and services. The reach that Sky Bet has excluded itself from... is enormous. So what do we learn from this? I hope this article is read by affiliate managers across the igaming ecosystem and I hope operators understand they should not pull the trigger on their affiliate programme before thinking very seriously about the dire consequences that would follow. Any operator who cares about brand awareness, revenue and consumer trust should know that affiliates own operator reputation online. “The Sky Bet affiliate programme has 1,585 domains, which rank across 1.257 million keyphrases, with an estimated organic traffic of 1.5 million visits worth roughly £3.2m per month” True visibility is probably more like 2.5 million keyphrases and three million visits from organic search a month. In case you’re wondering, Oddschecker doesn’t seem to funnel through wlskybet. iaofr.com, perhaps because there is a ‘special tracking relationship’? I wonder if Sky Bet executives know about these numbers. And do they realise that they’ve not only killed all of that visibility, but they have voluntarily removed themselves from the ‘consideration’ cycle? ‘Consideration’: we know that 88% of shoppers go through search when making a decision about a purchase. For consumers, it makes sense that they will research which operator they join because they will be trusting a third-party organisation with their credit card details and money, as well as trusting them to pay if they win! NAME: NICK GARNER WHEN: 2 NOVEMBER@12:00 WHERE: ROOM 1 NICK GARNER is an entrepreneur who founded the successful bitcoin casino Oshi. More recently, he has invested in RIZE.digital, the SEO agency specialising in improved user satisfaction. He previously worked as SEO manager for Betfair and head of search for Unibet. He is also an affiliate within sportsbook. iGB Affiliate Issue 65 OCT/NOV 2017 39