iGB Affiliate 52 AugSept | Page 53

INSIGHT “We recently identified a competitor using negative SEO in our sector. Whilst he hasn’t yet been ‘outed’ in public, the main bingo affiliates know who he is. It’s totally unacceptable.” Phil Fraser WhichBingo team at the WhichBingo Awards 2015 project. Make sure you have a written brief and that you stick closely to it, reviewing on a regular basis. Don’t try to simply copy something you’ve seen someone else doing. What challenges and opportunities has the move to mobile presented you with? SJ: The two main challenges have been to deliver a mobile-friendly site, and ensuring that we only promote games that can offer mobile product and track mobile clicks. With around 30-35% of our traffic coming to the site via a mobile it was crucial that our site redesign could deliver content in a mobile-friendly format. We successfully managed to do that, but we are constantly surprised by competitors that can’t. Initially we saw many operators putting more work into creating a mobile product than a system that could track mobile clicks. This situation gave the sector a bit of a false start, with many affiliates refusing to promote sites that couldn’t track clicks. Fortunately this issue, in the main, has now been sorted. Now that most operators can offer mobile product,the opportunity now is to see how those products develop as each one tries to better the other. Mobile now presents the biggest opportunity in the marketplace. What do you see as the biggest challenges ahead for your business and the wider affiliate sector? SJ: Our biggest challenge, as it always has been, is to remain number one in the online bingo affiliate space. As market leader we are there to be shot at, so must continue to strive to remain one step ahead at all times. We are in the ongoing process of building a brand, the recent TV campaign being an integral part of that, and the challenge is to continue investing in the product and the marketing of it to continue that brand building. From