iGB Affiliate 52 AugSept | Page 32

FUTURE OF DIGITAL MARKETING THE FUTURE OF SEARCH: WHAT CAN WE EXPECT FROM PPC AND SEO? For all the hype surrounding emergent channels such as social and talk about the demise of SEO, the importance of organic and paid search to the iGaming sector shows no sign of diminishing. The Media Image’s Brendan Ashe and Chris Avery gaze into their crystal balls for iGB Affiliate as they predict where search is headed. What’s ahead for PPC? It’s relatively difficult to speculate where PPC will be in five years, given the huge growth we’ve seen across the industry recently. This has obviously intensified the level of competition, bringing with it (especially in the gambling space) massively inflated CPCs across the industry. For instance, we’ve seen the keyword “Online Casino” jump from just £0.50 a click to up to £100 a click over the last five years. There is no longer one-size-fits-all approach in this industry, and to turn PPC activity in the gambling space into profit and revenue you need to rely on the best technology available in the market. ●●Smart advertisers will be relying on technology to support increasingly complex optimisation and bidding processes With increasingly complex bidding options, more sophisticated tracking and extensive campaign formats, leveraging technology is key for effective account management. Recently, we’ve seen several advances in this field, the most notable of these being the introduction of cross device attribution. This has recently been unveiled as a DoubleClick product, and is set to rival Facebook’s Atlas platform over the next couple of years. The typical conversion journey is no longer a linear process on one device, and PPC’s last click attribution has been its biggest failing over the last year. Incorporation of such advanced technology into life time revenue analysis will give businesses new insights into what areas to focus on for the future development of their company. ●●Optimisation triggers will become more complex 30 iGB Affiliate Issue 52 AUG/SEP 2015 Closing the loop on the relationship between mobile, desktop and tablet is only the beginning. Already we’ve seen huge advancements in integrating Paid Search campaigns with offline triggers, such as weather and news feeds, TV advertising and physical location. There are already a few nascent technologies that pick up on when an advertiser’s TV ad is shown, and automatically upweight bids across paying £100 a click for premium terms, then it better work out at a reasonable ROI in terms of LTV. The reality is that for a lot of casinos this is not the case. The challenge is then to identify ways for Google to try and identify and separate the valuable customers from the less valuable customers, and price them accordingly. In a lot of ways Google isn’t too far away from being able to offer this. They already “There are already a few nascent technologies that pick up on when an advertiser’s TV ad is shown, and automatically upweight bids across engines to boost exposure.” engines to boost exposure. In testing, the tool is at its most effective when used to hijack competitors’ TV advertising. Whilst this is still relatively new technology, it is clear that over the next five years we will undoubtedly see additional triggers being used to refine PPC strategies. This will finally allow PPC to go beyond the limitations of keyword targeting and provide additional insights into user intent, motivation and behaviour that PPC expects can leverage to better target their ads. ●●Bidding will become more personal At the moment, the gambling space is one of the most competitive industries in PPC, as highlighted by the dramatic CPC inflation outlined at the start. This inflation has put pressure on a lot of advertisers to justify PPC investment from an ROI perspective, and the increased competition appears a bit of a double-edged sword to Google. On the one hand, they’ve increased revenue on premium terms. On the other, they’re coming close to pricing themselves out of their own market. If advertisers are offer “in market” audience segments through Display, which have yielded good results, and surely this can be overlaid on traditional PPC. This would allow advertisers to group potential customers into separate audiences based on their potential value to the business. The current targeting – being primarily keyword-based – doesn’t support this distinction and we expect Google’s targeting criteria to become much more “personal” and drive the next evolution advertisers can leverage to justify and manage ever-incre \